SAIC

Project Manager

SAIC • $100K — $120K *
Oak Ridge, TN 37831Hybrid
Education, Government & Non-Profit
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Information Technology with 7+ years of relevant experience, including 4+ years in Project Management; OR Associate's Degree with 14 years experience; OR High school diploma with 15 years of related experience.
  • Proven experience with ServiceNow implementations.
  • Project management experience utilizing PMI framework.
  • Ability to obtain a Public Trust clearance (U.S. citizenship required).

Responsibilities

  • Implement new ServiceNow modules and capabilities in line with enterprise priorities and stakeholder needs.
  • Enhance existing ServiceNow modules for better workflow automation and user experience.
  • Integrate FAA systems to support seamless data sharing and operational transparency.
  • Apply Agile SDLC methodologies for effective ServiceNow project management.
  • Ensure all configurations align with FAA digital governance and architecture.
  • Drive business process reengineering to improve service delivery and reduce technical debt.
  • Provide comprehensive documentation and training materials for platform adoption.

Benefits

  • Opportunity to work with cutting-edge ITSM solutions for a major federal agency.
  • Collaborative work environment focused on customer-centric approaches.
  • Potential for significant career growth within a respected organization.
  • Contribution to meaningful national projects that enhance aviation safety and efficiency.
  • Flexibility to work in a dynamic and innovative IT landscape.
Full Job Description
Job Description

SAIC is looking for outstanding IT candidates to join our Civilian Sector in support of the Federal Aviation Administration Integrated Service Center (FAA ISC). SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improving service and leveraging processes and strategies with an emphasis on timely IT services and support.

Responsibilities:
  • Implement new ServiceNow modules and platform capabilities aligned with enterprise strategic priorities, ensuring appropriate stakeholder engagement and operational integration.
  • Mature and enhance functionality across previously implemented ServiceNow modules, driving improved workflow automation, data quality, operational transparency, and user experience.
  • Foster platform-wide interoperability through integrations with FAA systems and data repositories, promoting a unified system-of-record across AIT and enterprise stakeholders.
  • Apply Agile Software Development Life Cycle (SDLC) methodologies to manage ServiceNow enhancements and implementations, ensuring iterative delivery, continuous stakeholder feedback, and alignment with evolving mission and operational priorities.
  • Align all configurations and architectural decisions with the FAA's digital governance and enterprise architecture frameworks.
  • Promote FAA business process reengineering and standardization to maximize business value from the Platform, improve service delivery efficiency, reducing technical debt and driving innovation.
  • Provide all required documentation, process guides, governance artifacts, knowledge transition artifacts and training materials to support enterprise-scale operations and adoption.


Qualifications

Required Skills and Experience:
  • Bachelor's Degree in Information Technology + 7 years of progressively more responsible experience in major IT software, hardware, or integration projects, including at least four years of Project Manager experience; Associates in IT and 14 years of related experience; OR High school and 15 years of related experience.
  • Experience with ServiceNow implementations.
  • Experience managing projects utilizing the PMI framework.
  • Ability to obtain a Public Trust, citizenship required.

Desired Skills and Experience:
  • PMP Certification.
  • ServiceNow certifications.
  • Scrum Master/Agile experience.
  • Experience supporting FedRamp authorized software.
  • Master's degree in information technology + ten years' experience performing complex projects in IT software, hardware, or integration.
  • Results-Oriented: Maintains a strong sense of urgency, consistently follows through, and delivers on goals with minimal oversight.
  • Entrepreneurial Mindset: Approaches challenges with resourcefulness and creativity, continuously seeking improvement and innovation.
  • Takes Ownership: Assumes responsibility for outcomes and demonstrates a high degree of accountability and follow-through.
  • Highly Motivated: Brings energy and enthusiasm to their work, setting ambitious goals and pushing boundaries to achieve them.


About SAIC

Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
Learn more about SAIC
Size
26,000 employees
Market Cap
$6 billion
Industry
Information Technology
Net Income
$206 million
Founded
1969
5 Year Trend
+10.7%
Revenue
$6.8 billion
NASDAQ
SAIC
* Ladders Estimates

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