Overview of the Role

We are seeking a highly experienced, proactive Project/Program Manager to augment our dynamic Field Technical Solutions (FTS) team in San Jose, CA. In this pivotal role, you will directly enable our leading semiconductor customers to achieve their product goals utilizing TSMC's innovative technologies. You will serve as a critical problem solver, leveraging deep technical expertise to understand complex customer challenges and collaboratively drive innovative solutions. Our mission is to ensure every customer tape-out is on-time, and first time right, directly contributing to the creation of amazing products. You will collaborate closely with customers across North America and worldwide, partnering with local sales teams and TSMC Headquarters in Taiwan.

Responsibilities

Customer Engagement & Relationship Building:

• Build and nurture strong, trusted relationships with key customers, deeply understanding their product roadmaps, technical needs, and business objectives.
• Act as a primary technical interface, proactively identifying challenges and providing strategic guidance.

Technical Problem Solving & Solution Architecture:

• Lead the investigation and resolution of complex technical issues related to TSMC's advanced and specialty technologies (e.g., Nanosheet, FinFET, analog/mixed-signal, Silicon photonics, Automotive and more).
• Enable customers with world class design methodologies, EDA flows, IP, spice models, and PDKs.
• Drive the development and implementation of competitive and creative technical solutions, ensuring optimal utilization of TSMC's resources and maximizing customer success.

Cross-Functional Collaboration & Leadership:

• Collaborate extensively with internal TSMC domain experts in North America and Taiwan (R&D, Design Enablement, Process Integration, EDA, IP) to bring comprehensive solutions to customers.
• Drive and manage cross-functional task forces to address critical customer issues, align roadmap milestones, and ensure efficient project execution.
• Collect and synthesize customer feedback, advocating for their needs and influencing TSMC's technologies and services.

Technical Enablement & Communication:

• Deliver technical training, presentations, and documentation to customers on TSMC technologies, design best practices, and new offerings.
• Ensure clear, accurate, and impactful communication, both externally with customers and internally across TSMC teams.
• Effectively present technical concepts and solutions to diverse audiences, from design engineers to executive leadership.

Minimum Qualifications

• Bachelor's or Master's degree in Electrical Engineering or a closely related technical field.
• Fifteen years of progressive industry experience in semiconductor technology development, IC design, design enablement, or field application engineering.
• Understanding of advanced CMOS processes (FinFET and, ideally, Nanosheet) and the full IC product development cycle.
• Proven hands-on experience in one or more of the following areas:
  • Digital design, physical design, or library development.
  • Analog/Mixed-Signal/RF design, verification, or characterization.
  • PDK development or physical verification.
  • DTCO (Design Technology Co-Optimization).
• Demonstrated ability to effectively engage with customers, understand their technical challenges, and drive solutions.
• Self-motivated, innately curious, with a passion for continuous learning, and a strong drive to solve complex problems.

Preferred Qualifications

• Direct experience in a customer-facing Field Application Engineering (FAE) or Field Technical Support (FTS) role within a semiconductor company.
• Technical program management skills, including experience in leading complex cross-functional initiatives, defining milestones, tracking progress, and managing risks.
• Excellent presentation and technical communication skills.
• A strategic mindset, capable of performing competitive analysis and contributing to technology direction setting.

Pay Transparency / Benefits statement

At TSMC, your base pay is only part of your overall total compensation package. At the time of this posting, this role typically pays a base salary between $130,000 and $210,000 per year. The range displayed reflects the minimum and maximum target for new hires. Actual pay may be more or less than the posted range. Factors that influence pay include the individual's skills, qualifications, education, experience and the position level and location. TSMC's total compensation package consists of market competitive pay, allowances, bonuses, and comprehensive benefits. We also offer extensive development opportunities and programs.

Date: May 26, 2026

Country/Region: US

City: San Jose

Company: TSMC North America