Job Description:We are seeking a Project Manager to support our IT teams. This role serves as a technical project manager responsible for overseeing multiple implementation projects across technology and process initiatives.
The Project Manager acts as a key liaison between internal IT teams, vendors, and business stakeholders to ensure successful delivery of IT solutions aligned with organizational goals. This role also serves as a change management champion, supporting the design and execution of change initiatives tied to technology implementations.
Essential Duties & ResponsibilitiesProgram Leadership- Partner with IT leadership to define program goals and objectives aligned with organizational strategy.
- Establish and communicate program governance and key performance indicators (KPIs).
Project Management- Serve as the primary project management resource for assigned projects.
- Collaborate with project teams to ensure successful execution of implementation initiatives.
- Monitor project progress, identify risks, and implement mitigation strategies.
- Maintain comprehensive project documentation, including plans and status reports.
Stakeholder Engagement & Technical Liaison- Act as a liaison between internal teams, vendors, and stakeholders to ensure effective communication and alignment.
- Collaborate with legal, administrative, IT, vendor, and executive teams to support program objectives.
- Communicate project status, risks, and issues through regular reporting and meetings.
Change Management- Serve as a change champion by embedding change management best practices across IT initiatives.
- Coordinate stakeholder engagement and clearly communicate project vision and objectives.
- Partner with the training team to support adoption of new technologies and processes.
- Identify change impacts and develop mitigation strategies.
- Track change and training effectiveness and implement corrective actions as needed.
- Support long-term adoption and sustainability of changes within end-user operations.
Quality Assurance- Collaborate with IT leadership to define and maintain quality standards for IT implementations.
- Ensure adherence to performance, security, and compliance requirements.
- Apply best practices and quality control measures throughout project lifecycles.
Project Execution Support- Act as a working member of project teams when needed, completing assigned tasks to support delivery timelines.
Business Case Development- Partner with IT leadership and project teams to develop business cases and project charters for new initiatives.
Documentation & Reporting- Maintain project plans and documentation throughout the lifecycle of active projects.
- Facilitate weekly status meetings for all active projects, ensuring accurate reporting and follow-up on action items.
Risk Management & Corrective Actions- Identify, recommend, and coordinate corrective actions related to scope, cost, resources, and schedule risks.
Required Qualifications- Strong interviewing and requirements-gathering skills with business stakeholders.
- Excellent attention to detail and documentation skills.
- Strong verbal and written communication abilities.
- Excellent planning, organization, implementation, and follow-up skills.
- Familiarity with change management frameworks (e.g., ADKAR or similar).
- Experience applying organizational change management principles in large, matrixed environments.
- Ability to work independently and collaboratively within teams.
- Ability to manage stress and maintain professionalism in fast-paced environments.
- Adaptability to changing processes and systems.
- Minimum of 5 years of experience in technical roles (legal environment preferred but not required).
- Prior experience with project management methodologies.
- Strong analytical and problem-solving skills with ability to propose innovative solutions.
- Ability to manage multiple priorities and competing deadlines effectively.
