CareFirst BlueCross BlueShield

Project Manager - Organizational Readiness, Communications and Training (Remote)

CareFirst BlueCross BlueShield$69K — $138K *
US-AnywhereRemote in Baltimore, MD
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Project Management, Business, or related field, or 4 years of relevant work experience in lieu of degree.
  • Minimum 3 years of experience in a project-related field.
  • Project Management Professional (PMP) certification preferred.
  • Familiarity with Agile/Scrum methodology preferred.
  • Proficient in Microsoft Office applications and ability to use generative AI and graphic design tools.

Responsibilities

  • Plans and allocates project resources, prepares and monitors budgets, tracks schedules, and mitigates risks.
  • Manages end-to-end project support, including tracking deliverables and documentation for medium-sized projects.
  • Acts as a liaison to ensure accurate communication and efficiency across project progress and completion.
  • Evaluates projects and recommends improvements through critical thinking.
  • Motivates project teams in a matrix environment and manages stakeholder relationships.

Benefits

  • Comprehensive benefits package including various incentive programs.
  • 401k contribution plans, subject to eligibility.
  • Support for remote work with occasional in-person requirements.
  • Opportunity to lead and coordinate diverse project teams.
  • Engagement in initiatives that contribute to public health and employee benefits.
Full Job Description
Resp & Qualifications

PURPOSE:
Plans, organizes, and manages small to mid-scale projects for successful delivery of objectives, on time and within budget. Initiates, engages, and motivates cross-functional teams to deliver results. Identifies and mitigates risk and escalates as needed. Tracks progress and drives documentation to support project needs. Ensures end to end leadership for implementations, integration, business readiness and communications.

The position resides within the Process & Support Department. This team is responsible for supporting the federal employee health benefit program organization and their clients with navigation change, providing on-going communications, training and process update support. This position will support a variety of special projects, monthly communications deliverables, customized training events and organization initiatives. This position is primarily remote; however, candidate must be able to support in person requests as needed.

ESSENTIAL FUNCTIONS:
  • Plans and designates project resources, prepares budgets, monitors progress, tracks schedules, mitigates risks.
  • Provides end to end project management support in terms of reporting, project deliverable tracking and documentation for
    medium-size projects. Acts as a liaison across all areas to ensure effective and efficient goals, scope, progress, and completion of projects. Coordinates issues throughout CareFirst, and externally, when necessary, to promote accurately represented information.
  • Evaluates implications of existing or proposed projects, programs, processes, and policies/regulations through the use of critical and creative thinking and recommends improvements.
  • Provides direction and motivation to project teams in a matrixed environment.? Drives outcomes by fostering a collaborative culture. Manages relationships with key stakeholders, including management and vendors. Leads the execution of the project.

SUPERVISORY RESPONSIBILITY:
This position has no direct reports, however, may informally lead teams in a matrix environment.

QUALIFICATIONS:

Education Level: Bachelor's Degree in Project Management, Business or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 3 years experience in project related field

Preferred Qualifications:
  • Project Management Professional Certification (PMP)
  • Knowledge of Agile/Scrum methodology.

Knowledge, Skills and Abilities (KSAs)
  • Proficient in Microsoft Office applications.
  • Ability to use generative AI tools such as CoPilot.
  • Ability to use graphic design tools such as Canva.
  • Ability to communicate effectively both in writing and verbally.
  • Ability to exercise good judgment.
  • Project planning and life cycle development.

Salary Range: $69,624 - $138,281

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

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About CareFirst BlueCross BlueShield

CareFirst BlueCross BlueShield is a regional health insurance company that serves over 3.4 million members in Maryland, the District of Columbia, and Northern Virginia. It is a nonprofit organization and the largest health insurer in the Mid-Atlantic region. The company offers a variety of health insurance plans, including individual and family plans, Medicare plans, and employer-sponsored plans.
Learn more about CareFirst BlueCross BlueShield
Size
5,000 employees
Industry

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