We are looking for an experienced project manager who will partner with Global-e and will be responsible for managing our client's projects and strategic initiatives across our merchant portfolio after onboarding to our service.
The project manager is responsible for managing and driving ongoing projects and initiatives across multiple clients simultaneously. The project manager serves as the primary liaison between the company and the client and is responsible for all aspects of the project lifecycle (such as delivery, relationship management, timetables, releases, and ongoing services).
The project manager represents the client within Global-e and Global-e in front of the client. The project manager works independently, leveraging strong technical acuity and structured problem-solving skills to navigate complex challenges, drive resolution, and manage competing priorities across simultaneous projects and initiatives.
Responsibilities: - Managing work through the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements.
- Complete accountability, from engagement to launch, for all planning, commitments and on time delivery of Global-e solution to customers.
- Customer facing - focal point. Responsible for customer satisfaction.
- Facilitate, synchronize and track progress of the various cross-company teams.
- Proactively identify, analyze, and resolve technical and operational issues across ongoing projects, taking ownership of escalations and driving cross-functional solutions.
- Manage and prioritize a portfolio of concurrent projects and initiatives, adapting to shifting business priorities while maintaining quality and delivery commitments.
Requirements - At least 2+ years of experience in B2B project management positions or similar experience, with a demonstrated track record of managing multiple concurrent projects.
- Excellent English - Written and verbal communication skills.
- Strong technical, analytical and structured problem-solving skills, with the ability to engage with technical concepts and translate them into actionable project decisions
- Solid organizational skills including attention to detail and multi-tasking skills.
- Ability to manage and prioritize multiple concurrent projects and initiatives in a dynamic environment with shifting priorities.
Compensation: $80,000 - $100,000
Our people play the key role in our success, and we are always looking for more driven, talented, and ambitious individuals to join our growing international family.
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