Bachelor's Degree in Business, IT, or related field, or equivalent experience
3-5 years as a project or program manager
Experience in Agile environments, specifically with Scrum and/or SAFe
Familiarity with Cloud technologies, especially Microsoft Azure
Strong problem-solving and deductive reasoning abilities
Advanced organizational, planning, and time management skills
Experience leading cross-functional teams and managing concurrent projects
Detail-oriented with capability to prioritize work and meet deadlines
Advanced verbal and written communication skills
Demonstrated ability to build relationships through trust and tact
Responsibilities
Provide project management support for Digital initiatives and external requests
Coordinate and manage platform modernization, application decommissioning, and operational improvements
Partner with engineering leaders and business stakeholders for timely execution of priorities
Lead planning and tracking for project decommissioning initiatives
Represent Platform Engineering in governance forums and compliance discussions
Facilitate prioritization across various initiatives to align with objectives
Maintain visibility into team commitments and escalate issues as needed
Drive meeting coordination and decision tracking for accountability
Develop executive communications and status reports for leadership
Monitor project health and key deliverables to ensure successful execution
Collaborate with external vendors to support initiatives
Identify improvement opportunities within processes and governance
Benefits
Comprehensive health and wellness programs
Retirement savings options with employer matching
Opportunities for professional development and certifications
Generous paid time off and flexible schedules
Employee assistance programs and wellness resources
Supportive work culture promoting growth and collaboration
Access to state-of-the-art technology and tools
Full Job Description
Key Responsibilities:
Provide the Platform Engineering team with general project management support for various internal Digital initiatives and external requests.
Coordinate and manage a portfolio of Platform Engineering team initiatives, including platform modernization, application decommissioning, operational improvements, risk remediation, security initiatives, and strategic technology efforts.
Partner with engineering leaders, architects, product teams, risk, compliance, security, and business stakeholders to ensure alignment, visibility, and timely execution of priorities.
Lead planning, tracking, and coordination activities for decommissioning initiatives, including dependency management, stakeholder communication, risk identification, milestone tracking, and status reporting.
Represent Platform Engineering in enterprise governance forums, risk and security reviews, compliance discussions, operational readiness meetings, and other cross-functional engagements.
Facilitate prioritization discussions across operational, strategic, compliance, and modernization initiatives to ensure alignment with organizational objectives and resource capacity.
Maintain visibility into team commitments, risks, dependencies, and competing priorities, escalating issues, and recommending mitigation strategies as appropriate.
Drive meeting coordination, action item management, decision tracking, and follow-up activities to ensure accountability and progress across initiatives.
Develop executive-ready communications, status updates, dashboards, briefings, and reporting materials for leadership and stakeholders. May also assist the Platform Engineering leadership team in developing briefings that showcase team capabilities and contributions to the larger organization.
Coordinate intake, assessment, and tracking of ad hoc requests impacting Platform Engineering, ensuring work is prioritized and aligned with business objectives.
Monitor initiative health, project milestones, and key deliverables to ensure successful execution and timely completion.
Collaborate with vendors and external partners as needed to support platform initiatives and operational objectives.
Support annual planning, roadmap development, capacity planning, and cross-team dependency management.
Identify opportunities to improve processes, governance, reporting, and operational effectiveness across the Platform Engineering organization and work with teams to address gaps.
Serve as a trusted partner to Platform Engineering leadership, enabling technical leaders to focus on architecture, engineering, delivery, innovation, and talent development.
Qualifications:
Bachelor's Degree in Business, Information Technology, or related field, or the equivalent combination of education, training, and experience
3-5 years of prior experience as a project manager or program manager
Experience working in an Agile software development environment and with the Scrum and/or SAFe frameworks
Familiarity with Cloud technologies and services, preferably Microsoft Azure Cloud, Azure DevOps and ServiceNow
Possess problem-solving and deductive reasoning skills and the ability to understand functional and technical system information
Advanced organizational, planning and time management skills and ability to work independently and in a team environment
Experience working with, participating in and leading, cross-functional, multi-dimensional teams and projects
Detail-oriented and the ability to work with stakeholders to prioritize work, manage concurrent priorities, and meet deadlines
Advanced verbal and written communication skills with demonstrated ability to present findings, conclusions, alternatives, and information clearly and concisely to all levels of staff, management, and stakeholders
Demonstrated ability to build effective relationships through rapport, trust, diplomacy, and tact
