What You'll Do:- Lead client interactions by clarifying needs, managing expectations, and ensuring solutions align with business goals, while leveraging tools and technology, including AI, to improve team efficiency and decision-making.
- Lead, mentor, and coach project teams of 15 or more resources, with a proven ability to guide 20+ member teams.
- Oversee and lead all project planning efforts including requirements, scope, staffing, scheduling, risk management, and contingency planning.
- Organize, coordinate, and lead onsite, customer-facing meetings with the support of your project team.
- Manage day-to-day project activities including stand-ups, team communications, task tracking, scope and schedule mitigation, risk management, and roadblock resolution.
- Create and regularly monitor project schedules, scope, budgets, risks/issues, and action items while implementing corrective actions to keep projects on time and within budget.
- Facilitate daily stand-up meetings, documenting team updates, blockers, and action items and distributing post-meeting notes.
- Create and facilitate project meetings focused on status reporting, problem resolution, feedback, and fostering open communication across all phases of the project.
- Lead the issue resolution process and drive issues through to completion.
- Create and report schedule, budget, and delivery updates to project stakeholders.
- Maintain and distribute project management deliverables including status reports, meeting minutes, issue logs, and all other relevant project documentation.
- Facilitate weekly project status meetings, including preparing PowerPoint status reports, documenting meeting notes, and tracking action items.
- Prepare for and help facilitate regular stakeholder meetings with NLS Leadership and customer stakeholders.
- Participate in Duck Creek partner program meetings by communicating project status, risks, and reference status.
- Proactively drive creative approaches to problem-solving and timely delivery in support of business needs.
- Coordinate, facilitate, and document sprint, milestone, and project reviews while implementing best practices.
- Facilitate the 360 feedback process for project resource evaluations during annual reviews.
- Lead the project closure process, including decommissioning of VMs and hardware, removal of project distribution lists, and completion of project closure documentation.
- Coach and mentor PM I and PM II level team members as needed.
- Assist in the PM interview process, including independently leading one-on-one interviews.
- Support the training and onboarding of new Project Managers.
What You'll Bring:- Bachelor's degree required, preferably in Business, Computer Information Systems, Insurance and Risk Management, or a related field; Master's in Project Management or related field preferred.
- 5-10 years of Project Management experience, including 1-5 years managing technical or insurance-related projects with teams of 15 or more.
- Certification in at least two Project Management-related areas; CSM and Advanced Scrum Master, ACP, or SAFe preferred.
- Proven experience leading Agile projects; subject matter expertise in Agile and Scrum methodology required.
- Experience managing large project budgets in the $1M-$5M range.
- Experience managing complex project schedules spanning 12-18 months.
- Proven experience managing and controlling scope on medium to large projects, including direct change control management.
- Advanced experience with Microsoft Office 365 products required.
- Advanced knowledge of project management tools such as Jira, ADO, and Microsoft Project.
- Proven ability to lead onsite, multi-day customer-facing meetings.
- Excellent verbal, written, and interpersonal communication skills.
- Strong presentation skills with emphasis on organization and attention to detail.
- Highest degree of honesty and integrity.
- Servant leadership mindset with a results-oriented, proactive approach.
- Commitment to continuous improvement and professional growth.
The Benefits & Perks:- Competitive salary package with annual bonus
- Comprehensive and inclusive health benefits
- Flexible work arrangements
- Opportunities for career growth and internal advancement
- Relaxed office environment with casual dress code
- Company-sponsored activities and team-building events
- PTO and paid company holidays
- Traditional & Roth 401(k) with a 5% company match
- Physical and mental wellness programs
Additional Details:- Full-time position, typically Monday-Friday, 8:00 AM-5:00 PM local time.
- Flexibility to work outside standard business hours as needed.
- Remote opportunity available or work from one of our office locations in Springfield, MO, Puerto Rico, or Honduras.
- Ability to travel as needed.
Department Project Management Role Project Manager III Locations Springfield Remote status Hybrid Employment type Full-time
