Job Title: Project Manager - Healthcare (Voice Agent Preferred)
Employment Type: Full-Time
About the Role
We are seeking a highly organized, proactive, and detail-oriented Project Manager with strong
experience in healthcare technology projects, particularly in healthcare applications and digital
health solutions. Experience with AI-driven voice agents, conversational AI, or healthcare
contact center automation solutions is highly preferred.
The ideal candidate will also have hands-on experience managing voice agent
implementations within provider systems, including integrations with platforms such as Epic
and Meditech.
In this role, you will collaborate closely with cross-functional teams, senior leadership, and
primarily US-based clients to drive the successful delivery of multiple software development
projects in a fast-paced environment.
Key Responsibilities
Project Management & Delivery
• Lead end-to-end execution of multiple healthcare software development projects
• Plan, execute, monitor, and deliver projects within scope, timeline, and budget
• Track schedules, milestones, risks, dependencies, and deliverables
• Ensure compliance with healthcare industry standards and client requirements
• Facilitate Agile ceremonies including sprint planning, stand-ups, and retrospectives
• Maintain quality standards to meet client and regulatory expectations
Healthcare & Voice Agent Projects (Preferred)
• Manage or contribute to projects involving:
• Healthcare applications (EHR/EMR integrations, patient engagement platforms,
telehealth solutions)
• AI-driven voice agents and conversational AI solutions
• Healthcare automation and contact center technologies
• Lead or support voice agent implementations integrated with provider systems
(e.g., Epic, Meditech)
• Coordinate with AI/ML, engineering, and product teams for voice-based and automation-
driven solutions
• Ensure alignment with healthcare compliance standards (HIP wareness preferred)
Stakeholder & Client Communication
• Act as the primary point of contact between clients, internal teams, and leadership
• Provide regular status updates, risk assessments, and progress reports
• Manage expectations of US-based stakeholders
• Conduct project meetings and maintain clear documentation (MoMs, dashboards, risk
logs)
Operations & Coordination
• Support resource planning and allocation
• Track budgets, invoices, and overall project financials
• Coordinate with vendors and third-party partners
• Assist in team onboarding and cross-functional coordination
• Identify opportunities for process improvements and operational efficiency
Risk & Quality Management
• Identify risks and implement mitigation strategies
• Maintain risk registers and escalation processes
• Ensure adherence to SDLC best practices and quality standards
Required Qualifications
Education
• Bachelor's degree in Computer Science, IT, or a related field
Experience
• 2-5 years of experience in Project Management or Project Coordination
• Mandatory experience in healthcare technology projects
• Experience working with US-based clients or global teams
• Proven ability to manage multiple concurrent software development projects
• Experience with provider systems integrations such as Epic or Meditech (strongly
preferred)
Technical & Functional Skills
• Strong understanding of SDLC methodologies (Agile, Scrum, Waterfall)
• Experience with project management tools such as Jira, MS Project, Smartsheet, Trello,
or Asana
• Proficiency in MS Office (Excel, PowerPoint, Word)
• Basic understanding of APIs, integrations, and healthcare workflows
Preferred Qualifications
• Experience with AI-powered voice agents or conversational AI platforms
• Familiarity with healthcare regulations (HIP wareness preferred)
• Exposure to:
• EHR/EMR systems
• Revenue Cycle Management (RCM)
• Healthcare payer/provider workflows
• Certifications such as PMP, CAPM, or Certified Scrum Master (CSM)
• Experience in startup or high-growth environments
• Exposure to financial tracking and vendor management
Key Competencies
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• High attention to detail
• Proactive, solution-oriented mindset
• Ability to work independently in a remote environment
• Strong stakeholder and client management skills
