Front of House (FOH) Project Manager to join our team.
REQUIREMENTS- Proven experience managing customer-facing technology projects (e.g., POS systems, kiosks, digital signage).
- Experience leading the planning, execution, and delivery of IT projects that impact FOH operations ensuring they are completed on time and within budget.
- Proven ability to collaborate with team members and executive stakeholders to define project goals, scope, timelines, and resource needs.
- Ability to gather business requirements from operational teams and translate them into technical tasks.
- Skilled in managing risks, dependencies, and issues associated with FOH IT projects, ensuring proactive resolution.
- Strong vendor management skills and experience with system rollouts in high-traffic areas.
- Ensure all IT solutions align with business objectives and enhance FOH efficiency.
- Capable of maintaining a fast pace and effectively working within a large PMO team.
- Problem-solving mindset.
- Excellent communication and coordination skills across departments (operations, IT, customer service).