Job TitleProject Management - Sr Professional II
Project ManagerAbout your role:As a Project Manager, Staff, you will lead medium to large client-facing implementation and delivery projects within Professional Services. You will work with clients, internal business partners, and cross-functional teams across multiple business units to plan, coordinate, and monitor project execution. Your work helps deliver predictable outcomes, supports strong client relationships, and drives successful solution delivery.
What you'll do:- Lead client-facing and internal projects from intake through implementation and short-term post-production support.
- Develop and maintain project plans, timelines, governance models, communication plans, risk logs, issue logs, and change control processes for medium to large projects with a high degree of complexity.
- Coordinate cross-functional teams across products, business units, and functional areas to align scope, dependencies, milestones, and delivery decisions.
- Communicate project status, risks, issues, dependencies, and success criteria to clients, stakeholders, and business partners throughout the project lifecycle.
- Facilitate project meetings, governance forums, problem-solving sessions, and formal presentations to support timely decisions and consistent execution.
- Build and maintain client and stakeholder relationships while managing expectations and providing a holistic view of project progress and outcomes.
- Author scope and solution documents with input from technical resources to support delivery planning and implementation readiness.
- Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you'll need to have:- 5+ years of experience in project management leading client-facing implementations, consulting engagements, or delivery projects across multiple workstreams.
- 5+ years of experience applying project management processes and methodologies to define scope, manage timelines, track risks and issues, and deliver projects through final implementation.
- 4+ years of experience coordinating cross-functional teams in a matrixed environment across products, business units, or functional areas.
- Experience preparing and delivering project updates, governance materials, and presentations for clients, stakeholders, and internal partners.
- Experience authoring project scope, delivery, and solution documentation with input from technical or operational teams.
- Bachelor's degree or higher in Business, Technology, or a related field or equivalent combination of education, related experience and/or military experience.
Experience that would be great to have:- Experience supporting Professional Services or fintech implementation projects.
- Experience managing projects with post-production support activities.
- Experience working with financial services, payments, or client delivery organizations.
- Project Management Professional (PMP) certification or equivalent project management certification.
How you'll work:- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
Travel: This role requires regular travel (10 - 25%).
Sponsorship:You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:- Fuel Your Life program to support your physical, financial, social, and emotional well-being.
- Paid holidays and generous time away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
- Eight Employee Resource Groups to foster a collaborative culture and expand your network.
- Unparalleled professional growth with training, development, and internal mobility opportunities.
- Medical, dental, vision, life, and disability insurance options available from day one.
- Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental and military leave.
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
