RH

Project Leader, Digital Experience, Optimization Team

RH • $108K — $130K *
Corte Madera, CA 94925In-Person
Consumer Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3+ years in digital experience for intranets, employee portals, or websites.
  • Strong expertise in user experience and information architecture.
  • Experience using analytics and user feedback to drive improvements.
  • Elevated visual design capabilities with a focus on detail.
  • Proficient in Mac OS, Google Suite, Microsoft Office; familiarity with Igloo/AppSpace and Canva is advantageous.
  • Strong communication skills with an ability to foster cross-functional relationships.

Responsibilities

  • Lead new platform capability development from business needs to user requirements.
  • Utilize analytics and user feedback to improve usability and engagement.
  • Build strong cross-functional partnerships to enhance the Team Member experience.
  • Drive platform evolution by enhancing functionality and accessibility.
  • Advocate for RH brand standards and content governance across the platform.

Benefits

  • Collaborative work environment with cross-functional teams.
  • Opportunity to influence and shape digital experiences.
  • Engagement with cutting-edge technology and design trends.
  • Focus on continuous improvement and professional development.
  • Involvement in creating intuitive and inspiring digital solutions.
Full Job Description
Job Description

RH is seeking a Project Leader of Digital Experience to join our Optimization team and shape an elevated, intuitive and inspiring digital workplace experience. In this role you will reimagine how our Team Members discover information, connect with the organization and engage with our internal digital ecosystem, bringing together creative vision, thoughtful design, technology and insights to continually raise the bar.

YOUR RESPONSIBILITIES

  • Lead the development of new platform capabilities, translating business needs into user flows and requirements in partnership with Engineering.
  • Leverage analytics, user behavior and Team Member feedback to identify opportunities and continuously improve usability, discoverability and engagement.
  • Cultivate strong cross-functional partnerships while empowering content owners and editors to deliver an exceptional Team Member experience.
  • Drive the ongoing evolution of the platform, removing friction and advancing functionality, accessibility and content effectiveness.
  • Elevate the quality and consistency of the experience by championing RH brand standards, content guidelines and governance across the platform.


OUR REQUIREMENTS

  • 3+ years of experience shaping content and digital experiences for intranets, employee portals, websites, and other digital experience platforms
  • Strong knowledge of user experience, information architecture, content governance, and content lifecycle practices, with a focus on simplifying complex challenges
  • Demonstrated experience translating analytics, user feedback, and business needs into thoughtful improvements that increase discoverability, engagement, and ease of use
  • Elevated visual sensibility and graphic design capabilities, with a commitment to quality and exceptional attention to detail
  • Proficient in Mac OS, Google suite, and Microsoft office suite; experience in Igloo/AppSpace and Canva is a plus
  • An effective communicator and collaborator who can articulate ideas, build strong cross-functional relationships and brings a thoughtful, improvement-focused approach to their work


PHYSICAL REQUIREMENTS

  • Frequent periods working at a computer and engaging with digital platforms
  • Frequent communication and collaboration with Team Members and cross-functional partners, both in person and through digital channels


About RH

RH (formerly Restoration Hardware) is a luxury home furnishings retailer that offers furniture, lighting, textiles, bathware, decor, and outdoor products. The company operates through its retail galleries, source books, and websites. RH's products are designed to appeal to affluent consumers who are interested in high-end, modern home decor. The company has been expanding its product offerings and store footprint in recent years, and has also launched a hospitality business that includes restaurants and boutique hotels.
Learn more about RH
Size
5,700 employees
Market Cap
$6.1 billion
Industry
Retail & Consumer Goods
Net Income
$210 million
5 Year Trend
+12%
Revenue
$2.7 billion
NASDAQ
RH
* Ladders Estimates

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