Req#:674283 Epic Project Leader-AI Productivity & Automation

Monday-Friday (8:30-5)

Hybrid/Remote In the office 1-2 days monthly on a regular basis. Addtional days GO Lives, weekends and Special Projects.

John Hopkins

750 E. Pratt St., 5th Floor

Baltimore, MD 21202

General Position Summary: Demonstrates specialized knowledge of and expertise in relevant computer systems, applications, interfaces and business processes to deliver highly complex solutions for systems and application problems. Position divides time between lead duties and analyst duties (generally on a 50/50 basis). Lead and provide direction to assigned staff (composed of IT Specialists, Programmer Analysts, Senior Programmer Analysts, Software Engineers, Senior Software Engineers and Application Coordinators) for all tasks by reviewing work for technical viability and for adherence to institutional standards and guidelines. Lead assigned staff to implement and integrate various departmental and enterprise wide application systems (packages and/or home grown) into the current environment or new environments; and to support production application systems (including but not limited to modification, and testing of new and/or upgraded applications, operating systems, file structures, hardware, communication devices, and productivity tools as well as performance of the application). Apply analysis techniques and procedures to gather and then translate business requirements into functional/technical specifications and designs. Using functional specifications and designs, produce all or part of the deliverables. Maintain databases and application system code.

Job Scope/Complexity: Provide technical leadership based on extensive technical knowledge, skills and experience; influence clients towards innovative/integrated solutions. Analyzes and resolves highly complex system integration problems. Responsible for full life-cycle of large sized complex projects which can span an entire department, division, or enterprise-wide level. For enterprise-wide level, typical projects impact the broader customer base of Johns Hopkins and its most mission critical systems. Projects often require interaction with various departments and teams both within and outside the department. Build and maintain client relationships through positive interactions. (redundant to leadership responsibilities) For project work, lead diversified staff in various environments. Interface with senior level IT management, department heads, JHM personnel, vendors and consultants while leading projects. Accountable for project outcome. Must achieve balance between orchestrating work of others and doing technical work.

Job Responsibilities: The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.

AI Solution Delivery • Lead the planning and execution of AI-enabled productivity projects, including automation and workflow optimization initiatives • Coordinate cross-functional teams across IT, operations, and training Solution Design & Facilitation • Facilitate stakeholder sessions to identify AI and automation opportunities • Translate business requirements into AI-enabled solutions and workflows Pilot & Experimentation Management • Manage pilot programs for AI productivity tools, including defining success metrics and evaluation criteria • Iterate on solutions based on feedback and measurable outcomes Integration & Scaling • Coordinate integration of AI tools with existing enterprise systems and workflows • Develop and execute plans for scaling successful solutions across the organization

*Leadership and Project Management Responsibilities

*Analyst Responsibilties

*Implementation and Maintenance (Prepares the Application Go Live Plan)

*On-Call Responsibility

Required Education: Bachelor's degree required. Additional experience may be substituted for education.

Required Experience: Five years of related work experience with computer systems and applications.

Preferred Qualifications

Additional Qualifications • Experience leading complex projects involving emerging technologies • Familiarity with AI solution lifecycle (pilot, evaluation, scaling) • Strong facilitation and stakeholder engagement skills • Understanding of enterprise system integration and workflow design. Five years of related work experience with computer systems and applications.

Knowledge, Skills, & Abilities (KSA's):

1. Must possess all requisite knowledge, skills, and abilities as posted in the supplemental section.

1. Must demonstrate strong critical thinking and analytical reasoning skills.

1. Ability to work on multiple priorities effectively.

1. Ability to prioritize conflicting demands.

1. Ability to work collaboratively in a team environment.

1. Ability to communicate effectively in the service of users and colleagues.

1. Ability to delegate tasks.

1. Ability influences others and garner buy in.

1. Ability to build effective teams to execute projects.

1. Strong decision making skills.

1. Writes and communicates clearly and concisely.

1. Possesses sound documentation skills.

1. Ability to maintain confidentiality.

1. Must demonstrate exemplary customer service skills

1. Demonstrated ability to establish and meet work schedules within limited time frames and under tight deadlines.

1. Willingness to work off hours as needed in support of changes to the computing environment

1. Proven success on meeting project deadlines and timelines.

1. Participates in the specification, design, implementation, and management of multiple projects

1. Strong technical skills.

1. Strong ability to understand complex business processes.

Salary Range: Minimum 46.66/hour - Maximum 81.67/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.