Programs Project Manager
Reports To: Chief Program Officer
Status: Full-time; Exempt
Location: Los Angeles
Hours of Operation: Monday - Friday 9:00am - 6:00pm
Salary Range: $75,000 - $88,000 annually

Are you passionate about giving back to your community and making a lasting difference in the lives of young people?

Role Overview:
The Programs Project Manager plays a critical role in supporting the Chief Program Officer (CPO) and the Programs Division which includes Expanded Learning, Student Services, and Learning and Development in achieving organizational goals and maintaining operational excellence. Reporting directly to the CPO, this individual serves as a key project management partner, driving efficiency across the division by planning, tracking, and coordinating cross-departmental projects from kickoff through completion. The role combines strong project management fundamentals timelines, milestones, risk tracking, and stakeholder communication with hands-on operational support, helping departments translate strategic initiatives into clear, actionable plans and successfully operationalize new programs, trainings, and rollouts. This position requires a high degree of discretion, as the individual will regularly handle confidential information including internal communications and reports.

Responsibilities:

• Lead end-to-end project management for key initiatives across Expanded Learning, Student Services, and Learning and Development, including scoping, planning, and sequencing work so departments can move from strategy to execution
• Build and maintain project plans, timelines, and milestone trackers, ensuring deliverables stay on schedule and roadblocks are surfaced and resolved quickly
• Facilitate and support cross-departmental project meetings by setting agendas, taking detailed notes, tracking action items, and following up to ensure completion and accountability
• Partner with department leads to design and document repeatable workflows, templates, and standard operating procedures that help departments operationalize new programs, trainings, and rollouts efficiently
• Provide hands-on project management support to the Programs Division - including Expanded Learning, Student Services, and Learning and Development particularly during high-priority periods such as program launches, training rollouts, and large-scale events
• Track project risks, dependencies, and resource needs across departments, proactively flagging issues to the CPO and department leads before they impact timelines
• Manage a portfolio of division-wide projects, maintaining a master project calendar and providing regular status reporting to the CPO and department leadership
• Identify opportunities to streamline processes and improve project execution across departments, and manage confidential information with the highest level of discretion and professionalism
• Draft, proofread, and manage project-related correspondence, updates, and status reports, ensuring timely and professional communication with internal stakeholders and external partners
• Own a recurring reporting cadence - compiling and delivering monthly and quarterly project roll-ups that synthesize updates from Expanded Learning, Student Services, and Learning and Development into a single, executive-level summary with clear recommendations for the CPO
• Maintain year-round implementation-fidelity and quality-assurance monitoring across active projects - not just at launch - through recurring check-ins, site visits, or quality rubrics, flagging performance gaps and recommending course corrections

Qualifications/Skills:

• 2-3+ years of project management, program coordination, or operations experience, preferably in a nonprofit or education-related setting
• Strong project management skills, including experience building timelines, tracking milestones, and managing multiple projects simultaneously
• Excellent written and verbal communication skills, including the ability to facilitate meetings, drive alignment across departments, and take clear, accurate meeting notes
• Demonstrated ability to operationalize projects - turning strategy and ideas into clear plans, workflows, and processes that departments can execute
• Proficiency with project management tools (such as Asana, Monday.com, or Smartsheet) as well as Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and/or Google Workspace
• Ability to work in a fast-paced, dynamic environment and adapt quickly to shifting priorities, including hands-on support during program launches and trainings
• Strong interpersonal skills and a collaborative spirit; ability to influence without authority and work effectively across teams and with external partners and stakeholders
• Bachelor's degree in business administration, project management, or a related field preferred; PMP, CAPM, or similar project management certification a plus
• Demonstrated experience managing large-scale, multi-department projects (e.g., programs serving hundreds or thousands of participants, multi-site rollouts, or projects with significant budgets) - not just single, small-scope projects
• Experience managing a portfolio of concurrent projects rather than one project at a time, with the ability to prioritize across competing departmental needs
• Experience building and maintaining ongoing quality-assurance or implementation-fidelity processes that support consistent execution throughout a full program year, not only at project launch
• Proven ability to build executive-level reports, dashboards, or scorecards that synthesize data from multiple departments into a single, clear view;
• Experience with reporting or BI tools (e.g., Excel/Google Sheets, Power BI, Tableau, Looker Studio, or Smartsheet reporting) a plus
• Strong analytical judgment - able to translate department-level detail into concise executive summaries, identify trends or risks across departments, and recommend clear course corrections
• Sound judgment in determining what to escalate to the CPO versus resolve independently, with a track record of proactively flagging risks before they become problems

Physical Demands:
In compliance with the Americans with Disabilities Act (ADA), the following physical demands may be essential for the effective performance of this position. Reasonable accommodation will be considered to enable individuals with disabilities to perform these essential functions:

• Frequent standing is required during working hours
• The ability to travel across the Great Los Angeles area, using either a car or public transportation, is necessary several times a month.
• Regular use of hands for various tasks, such as operating a computer and handling objects, is essential.
• Must be able to occasionally lift/move up to 40 pounds.
• Reasonable accommodation is available for individuals with disabilities.

Work Environment:
We are committed to fostering an inclusive work environment and will actively consider reasonable accommodations to enable individuals to effectively perform their roles. This position operates in environments typical of the following key aspects:

• Regular exposure to computer monitors during work.
• The typical noise level of a standard work environment.
• Stable internet access is required for effective work-from-home performance.