University of California  Los Angeles

Program Supervisor

Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in managing academic or professional education programs.
  • Demonstrated commitment to excellent internal and external customer service.
  • Strong verbal and written communication skills for creating reports and marketing materials.
  • Knowledge of curriculum development and adult learning theory.
  • Advanced project, time management, and organizational skills.
  • Proficiency in digital content creation and basic marketing principles.
  • Strong quantitative and financial analysis skills.

Responsibilities

  • Support the strategic and operational management of Legal Programs.
  • Lead the planning, coordination, and implementation of educational offerings.
  • Collaborate with cross-functional partners to enhance program quality.
  • Utilize data-informed decision-making to advance program initiatives.
  • Manage multiple priorities and build relationships with instructors and industry partners.
  • Foster a high-performance team environment without direct supervisory authority.
  • Ensure responsiveness to workforce and community needs within educational programs.

Benefits

  • Full benefits begin on the first day of employment.
  • Excellent internal and external customer service environment.
  • Opportunities for professional development and continued education.
Full Job Description
Special Instructions to Applicants

Applicants must submit a resume and cover letter to be considered.

This position is not remote. On-site presence will be required at a minimum of 3 days per week, depending on departmental and organizational needs. For more information, please consult the hiring manager.

Position Summary

The Program Supervisor (Legal Programs) supports the strategic, academic, and operational management of the Legal Programs portfolio within Academic Programs and Learning Innovation, which includes programs in Law, Human Resources, and Organizational Development. Working under the direction of the Program Director, the Program Supervisor helps ensure academic excellence, operational efficiency, and responsiveness to workforce and community needs across a diverse portfolio of professional education offerings.

The Program Supervisor serves as the Director's operational designee when delegated and provides leadership in the planning, coordination, implementation, and continuous improvement of programs and initiatives. This role collaborates closely with cross-functional partners, including Teaching & Learning, Marketing & Communications, Academic Advising and Student Success, Enrollment Management, and other Academic Affairs and administrative units, to ensure a high-quality and consistent experience for instructors, students, and stakeholders.

The successful candidate will combine strategic thinking with strong operational execution, using data-informed decision-making, stakeholder engagement, and continuous improvement practices to advance program quality, enrollment growth, student success, and organizational impact. This position requires the ability to manage multiple priorities, build strong relationships with instructors and industry partners, and support the development of innovative educational offerings that align with industry trends and workforce needs.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications

  • 5+ years Minimum experience in managing academic or professional education programs. (Required)
  • Demonstrated commitment to excellent internal and external customer service, with professionalism, fairness, dignity, and respect. (Required)
  • Strong verbal and written communication skills, including the ability to produce clear, well crafted reports, course descriptions, marketing copy, and correspondence. (Required)
  • Knowledge of curriculum development, adult learning theory, and educational operations. (Required)
  • Strong analytical, organizational, and interpersonal skills, with the ability to work effectively with diverse stakeholders. (Required)
  • Advanced project and time management abilities, including planning, prioritizing, and managing multiple tasks under shifting deadlines. (Required)
  • Experience with basic marketing and market research principles to support program promotion and audience targeting; proficiently use digital content creation tools to create promotional materials. (Required)
  • Ability to work independently and collaboratively, follow through on projects with minimal supervision, and maintain accountability for results. (Required)
  • Demonstrated project leadership and coordination skills, including workflow organization, cross functional collaboration, onboarding support for instructors, and fostering a supportive, high performance team environment without formal supervisory authority. (Required)
  • Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, Publisher), Adobe Acrobat, and general Windows-based applications; savvy in learning and using technology efficiently. (Required)
  • Strong quantitative and financial analysis skills, including budget preparation, trend analysis, and interpretation of financial data; ability to collect, interpret, and present data to inform the Director's decision-making. (Required)
  • Demonstrated ability to collaborate across academic and administrative units and represent the portfolio in cross functional initiatives. (Required)
  • Knowledge of accounting principles and university business policies. (Preferred)

  • Education, Licenses, Certifications & Personal Affiliations

  • Bachelor's Degree Bachelor's degree in a related area and/or equivalent experience/training (Required) And
  • Master's Degree Master's/terminal degree and/or equivalent experience and educational training (Preferred)

  • Special Conditions for Employment

  • Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
  • Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
  • Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
  • Ability to work occasional evenings and weekends. (Required)
  • Position is hybrid, and incumbent is required to work a minimum of 3-days per week on site. (Required)

  • Schedule

    Mon-Fri 8AM - 5PM
    Union/Policy Covered

    99-Policy Covered
    Complete Position Description

    https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Public%20Education%20Supervisor%201%20(40040377)

    About University of California Los Angeles

    The University of California, Los Angeles is a public land-grant research university in Los Angeles, California. UCLA's academic roots were established in 1881 as a teachers college then known as the southern branch of the California State Normal School. This school was absorbed with the official founding of UCLA as the Southern Branch of the University of California in 1919, making it the second-oldest of the 10-campus University of California system. UCLA offers 337 undergraduate and graduate degree programs in a wide range of disciplines, enrolling about 31,600 undergraduate and 14,300 graduate and professional students. UCLA received 174,914 undergraduate applications for Fall 2022, including transfers, making the school the most applied-to university in the United States. The university is organized into the College of Letters and Science and 12 professional schools. Six of the schools offer undergraduate degree programs: the School of the Arts and Architecture, Samueli School of Engineering, Herb Alpert School of Music, School of Nursing, Luskin School of Public Affairs and School of Theater, Film and Television. Three others are graduate-level professional health science schools: the David Geffen School of Medicine, School of Dentistry and Fielding School of Public Health. The School of Education & Information Studies, Anderson School of Management and School of Law round out the university.
    Learn more about University of California Los Angeles

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