Position Description & Qualifications

As the energetic Program Operations Lead in Washington, DC, you will provide direct support to the U.S. Navy Frigate Program Office responsible for the acquisition, construction, testing, delivery, and lifecycle transition of surface combatants.

As a key member of the PMS 410 Program Office Support Team, you will leverage your expertise in data analytics, business intelligence, and problem solving to support Program Operations activities across the Navy's frigate program.

This is a unique opportunity to make a meaningful impact on the future of the Navy while supporting the acquisition and delivery of one of its newest ships.

In this role, you will:

• Lead a cross-functional team supporting Program Operations, including risk management, problem-solving, data management, and data visualization for PMS 410.
• Develop and maintain dashboards, performance metrics, and data-driven reporting tools to support leadership decision making and program visibility.
• Coordinate cross functional teams to resolve complex programmatic issues and drive timely execution of cost, schedule, and performance objectives.
• Direct the preparations, review, and quality assurance of executive-level reports, briefings, correspondence, and other high-visibility deliverables.
• Monitor program milestones, action items, and contract deliverables while identifying dependencies, bottlenecks, and execution risks.
• Lead business process improvements by developing standardized procedures, governance frameworks, and automated workflow solutions.
• Oversee SharePoint and knowledge management resources to improve information architecture, document management, and collaboration across the organization.
• Support strategic planning initiatives and special projects to improve operational effectiveness and mission outcomes.

To be successful in this role, you will have:

• Ability to obtain and maintain a Secret security clearance within three months of hire or an Active/Current DoD security clearance
  • US Citizenship
• Bachelor's degree
  • Or an Associates degree with minimum 7years of relevant program office, ship production, or acquisition support experience
  • Or a High School Diploma/GED with minimum 9 years of relevant program office, ship production, or acquisition support experience
• Minimum 5 years of relevant program office, ship production, or acquisition support experience
• Strong proficiency in Power Bi and other Power Platforms
• Strong critical thinking, communication, and interpersonal skills, with the ability to engage effectively across all levels of customer organizations
• Exceptional organizational and planning skills, with the ability to manage multiple priorities, personnel, and deliverables simultaneously
• Ability to interact effectively with senior Navy leadership, government civilians, and industry representatives
• Ability to effectively communicate and interface with customers, stakeholders, and industry personnel, with particular attention to rapid generation of presentations for stakeholder leadership
• Proficiency in the M365 software suite including Outlook, Word, Excel & PowerPoint
• Excellent oral and technical report writing skills
• Ability to travel up to 25%, as needed

Additional desired experience and skills:

• Experience working in a Navy Shipbuilding Program Office or Supervisor of Shipbuilding.

If you are passionate about supporting the U.S. Navy and working within a dedicated Serco team, we encourage you to apply today. This is an opportunity to directly contribute to one of the Navy's highest-priority shipbuilding programs while advancing your professional career.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: [redacted] or call the HR Service Desk at [redacted], option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [redacted].