Deloitte

Program Operations Lead

Deloitte$90K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Program/Project Management and cross-functional coordination
  • Bachelor's degree in Computer Science, IT, Computer Engineering, or related field
  • Analytical skills for managing multiple projects and prioritizing tasks
  • Ability to work independently with minimal supervision
  • Strong written and verbal communication skills
  • Limited immigration sponsorship may be available
  • Ability to travel 10% based on client needs

Responsibilities

  • Manage program onboarding and ongoing support
  • Establish and run weekly/monthly governance processes
  • Coordinate activities across cross-functional teams and clients
  • Regularly communicate with Engagement Managers and project team members
  • Escalate issues requiring additional engagement management attention

Benefits

  • Flexibility in work hours to support a balanced lifestyle
  • Opportunity to work with cutting-edge technology in AI and engineering domains
  • Collaboration within a dynamic team environment
  • Professional development opportunities within a mission-critical sector
  • Exposure to various industries and client challenges
Full Job Description
Work you'll do
  • Manage program onboarding and support
  • Own the operating cadence set and run weekly/monthly governance (agenda, materials, minutes, actions, decision logs)
  • Cross-functional and client coordination
  • Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
A successful candidate would possess these skills:
  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others
The Team

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Qualifications
  • 5+ years of experience in Program/ Project Management, Reporting and Cross-functional coordination.
  • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
  • Limited immigration sponsorship may be available
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
  • Analytical/ decision making responsibilities
  • Analytical ability to manage multiple projects and prioritize tasks into manageable work products
  • Can operate independently or with minimum supervision
  • Excellent written and communication skills
  • Ability to deliver technical demonstrations

About Deloitte

Deloitte is a multinational professional services network that provides audit, tax, consulting, enterprise risk and financial advisory services. The company was founded in London in 1845 and has since grown to become one of the largest professional services firms in the world. Deloitte has over 330,000 employees in more than 150 countries and territories. The company's mission is to help clients achieve their goals and make an impact that matters in their businesses and communities.
Learn more about Deloitte
Size
330,000 employees
Industry
Founded
1999

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