Vertex Inc

Program Manager

Vertex Inc$110K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field.
  • 5+ years of experience as a primary point of contact for program performance issues.
  • Experience in overseeing daily operations and managing program personnel.
  • Proven ability to plan and coordinate technical program activities involving hardware, software, and IT networks.
  • Experience in creating and maintaining programmatic artifacts for effective program management.
  • Skills in mitigating service gaps due to personnel changes.
  • Experience in program reporting and ensuring deadlines are met.
  • Current and active TS/SCI Clearance with Polygraph.

Responsibilities

  • Translate organizational strategy into actionable program plans aligned with customer priorities.
  • Manage the lifecycle of multiple interconnected technical programs for seamless delivery.
  • Oversee enterprise-level resource and budget management for optimal capability allocation.
  • Identify interdependencies and risks across technology initiatives to develop mitigation strategies.
  • Serve as the liaison between leadership, technical teams, and external partners for clear communication.
  • Mature and manage program management processes for consistency across operations.
  • Build and sustain relationships with stakeholders to accelerate program success.
  • Incorporate insights from commercial industry to enhance organizational evolution.
  • Strengthen requirements management processes to maintain alignment across divisions.

Benefits

  • Comprehensive health insurance including medical, dental, and vision.
  • Generous paid time off policy for work-life balance.
  • Retirement plan with company matching contributions.
  • Professional development opportunities for career growth.
  • Flexible working arrangements to accommodate personal needs.
Full Job Description
Responsibilities

We are recruiting for a position that provides business program management over technical programs and project efforts, project requirements oversight (including security-related), requirements development support and compressive, detail-oriented project management to optimize performance and comply with industry, Federal, and IC specific standards.

What You'll Do
  • Translate evolving organizational strategy into actionable program plans by aligning shifting customer priorities with measurable Key Performance Indicators (KPIs), resource constraints, mission outcomes, ensuring programs remain responsive amid frequent changes in leadership direction and organizational placement.
  • Manage the full lifecycle of multiple interconnected technical programs-planning, sequencing, monitoring and adjusting execution as requirements shift, to ensure seamless delivery across projects, divisions and stakeholder groups.
  • Oversee enterprise level resource and budget management by allocating personnel, technology and funding across the organizational portfolio, ensuring the right capabilities are applied at the right time as priorities and requirements rapidly evolve.
  • Proactively identify interdependencies, risks and issues across the customer's technology initiatives, developing timely mitigation strategies to preserve program momentum and maintain alignment during periods of changes in requirement and organizational realignment.
  • Serve as the primary liaison across executive leadership, technical engineering teams and external partners, delivering clear, organization wide communications, status updates, briefing materials and responses to Front Office actions to maintain unified understanding across a shifting stakeholder landscape.
  • Mature and manage organization-level program management processes, including PMR workflows, schedule and quad chard reviews, control gate preparation, personnel check-in/out procedures and system access management - to ensure consistency, transparency and decision readiness across the customer's frequently changing operational environment.
  • Leverage comprehensive understanding of the full breadth of customer organization across all programs and offices to build, sustain, facilitate and further leverage strong partnerships with key stakeholders to accelerate program and project success.
  • Utilize methods to identify, engage with and incorporate impactful insights and capabilities from commercial industry, seeking new ways to reinforce the customer organization's ongoing evolution in parallel with the private sector.
  • Strengthen organizational requirements management processes by establishing consistent methods for capturing, refining, prioritizing and tracing evolving mission and technical requirements, developing standardized requirements registers and change-control workflows, and ensuring project teams maintain alignment as priorities shift across divisions and leadership levels.

Qualifications

Education:
  • Bachelor's degree in a related field

Experience:
  • 5+ Years of demonstrated experience serving as the primary point of contact for a program for all technical, cost and schedule performance matters and issues Demonstrated experience overseeing daily operations
  • Demonstrated experience managing assigning, providing oversight and reviewing work of program personnel
  • Demonstrated experience planning and coordinating program activities to include installation and upgrading of hardware and software (utilization of cloud services), programming and systems design, development or modification of IT Networks, and implementation of internet and intranet sites
  • Demonstrated experience ensuring necessary programmatic and technical artifacts required to effectively and successfully manage the program are created, maintained and are accurate
  • Demonstrated experience taking measures to mitigate gaps in service due to attrition or fluctuation of program personnel
  • Demonstrated experience consulting and coordinating to ensure problem resolution, task scheduling, new resource requirements, developing needs and task clarification
  • Demonstrated experience ensuring program reporting on performance and status is complete and delivered per requirements and deadlines
  • Current and active TS/SCI Clearance with Polygraph.

#LI-JL1
#clearance

About Vertex Inc

Vertex Inc is a leading provider of tax technology and services, enabling companies of all sizes to realize the full strategic potential of the tax function by automating and integrating tax processes, while leveraging advanced and predictive analytics of tax data. Vertex provides cloud-based and on-premise solutions that can be tailored to specific industries for every major line of tax, including income, sales and consumer use, value added and payroll. Vertex also offers solutions for tax data management, compliance and reporting, tax research, and planning and analysis. The company was founded in 1978 and is headquartered in King of Prussia, Pennsylvania.
Learn more about Vertex Inc
Size
1,200 employees
Market Cap
$2.2 billion
Industry
Net Income
-$78.9 million
Founded
1978
Revenue
$374.6 million
NASDAQ

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