Job Summary Program Manager
Location: Vancouver, Washington- Hybrid - 3 Days a week - Better to look for Local Candidates
Rate: $170K The pay range for this role is $170K Max per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
Job Description Healthcare Apps Program Manager bridges healthcare and IT by leading teams that maintain, troubleshoot, and optimize Electronic Medical Records (EMR) and hospital software. They direct system upgrades, ensure regulatory compliance, train end users, and align software functionality with daily medical workflows to ensure seamless patient care.
Key Responsibilities - Team Leadership & Operations: Manage, mentor, and schedule Tier 1/2/3 IT analysts. Oversee incident management and ensure SLA adherence for clinical issues.
- System Optimization: Lead the integration, testing, and deployment of clinical software like EMR/HIS, LIS, and PACS. Customize applications to improve clinical efficiency.
- Project Oversight : Manage the complete lifecycle of Healthcare IT projects‿from the initial planning phase and resource allocation to final deployment and maintenance.
- Client & Stakeholder Management: Build strong, strategic partnerships with clients. Translate their business needs into actionable technical plans and provide regular updates on project health.