Tech Mahindra

Program Manager

Tech Mahindra$170K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years of experience in healthcare IT program management
  • Proven knowledge of Electronic Medical Records (EMR) and related clinical software systems
  • Strong leadership skills with a track record of managing IT teams
  • Experience in client-facing roles, focusing on stakeholder communication
  • Familiarity with regulatory compliance in healthcare environments

Responsibilities

  • Manage and mentor Tier 1/2/3 IT analysts to foster team development
  • Oversee incident management processes and ensure adherence to service level agreements (SLA)
  • Lead the testing and implementation of clinical software systems to enhance user experience
  • Drive the systematic optimization of applications for improved clinical workflows
  • Manage the entire lifecycle of Healthcare IT projects from initiation to deployment

Benefits

  • Medical, vision, and dental insurance
  • Life and disability insurance
  • Paid time off including holidays and parental leave
  • Sick leave as required by law
  • Opportunities for bonuses or variable pay
Full Job Description
Job Summary

Program Manager
Location: Vancouver, Washington- Hybrid - 3 Days a week - Better to look for Local Candidates
Rate: $170K


The pay range for this role is $170K Max per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.

Job Description

Healthcare Apps Program Manager bridges healthcare and IT by leading teams that maintain, troubleshoot, and optimize Electronic Medical Records (EMR) and hospital software. They direct system upgrades, ensure regulatory compliance, train end users, and align software functionality with daily medical workflows to ensure seamless patient care.

Key Responsibilities
  • Team Leadership & Operations: Manage, mentor, and schedule Tier 1/2/3 IT analysts. Oversee incident management and ensure SLA adherence for clinical issues.
  • System Optimization: Lead the integration, testing, and deployment of clinical software like EMR/HIS, LIS, and PACS. Customize applications to improve clinical efficiency.
  • Project Oversight : Manage the complete lifecycle of Healthcare IT projects‿from the initial planning phase and resource allocation to final deployment and maintenance.
  • Client & Stakeholder Management: Build strong, strategic partnerships with clients. Translate their business needs into actionable technical plans and provide regular updates on project health.

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