Job Summary

Role : Program Manager

Location : Any low cost city in USA

Exp : 4 to 7 Years

Onsite/ Remote: Day 1 Onsite at customer location

The pay range for this role is $90k- $115k per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience, and location of the candidate.

Lead the design and deployment of AI-native operational programs to drive strategic alignment and AI-first transformation initiatives across Cisco Collaboration Design. Develop standardized operating procedures, scalable frameworks, and repeatable design processes to improve efficiency, consistency, and organizational resilience. Build shared guardrails, operational best practices, and scalable workflows that help position the team at the forefront of AI-enabled design operations.

MINIMUM QUALIFICATIONS (MUST HAVES)
• 4+ years of experience in program management, strategy and operations, design operations, or related cross-functional roles
• Experience developing and implementing standardized operational processes, SOPs, or scalable workflow frameworks
• Experience leading cross-functional initiatives within global or matrixed organizations
• Experience supporting AI transformation, operational excellence, or organizational change initiatives

PREFERRED QUALIFICATIONS
• Experience supporting design, research, product, or other highly cross-functional organizations
• Experience leading or contributing to AI-related transformation, adoption, enablement, or operational improvement initiatives
• Experience identifying practical opportunities to apply AI across planning, workflows, documentation, or team operations
• Ability to balance strategic thinking with operational execution in fast-paced environments