Amazon

People Engagement Program Manager

Amazon$81K — $142K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of program or project management experience
  • Proficient in using data and metrics to drive improvements
  • Experience collaborating with both technical and non-technical teams
  • 4+ years in program management, employee engagement, L&D, or a related HR function
  • Bachelor's degree or equivalent professional experience
  • Proven ability to manage multiple programs with diverse audiences
  • Strong written, visual, and verbal communication skills

Responsibilities

  • Own the entire engagement program management portfolio
  • Project manage Twitch's annual Purple Pulse Engagement Survey
  • Produce bi-weekly Staff Brief and Manager Monthly newsletters
  • Manage swag vendor relationships from procurement to partnership
  • Evolve the new employee experience and mentorship programs using AI
  • Define success metrics and proactively identify risks to program success
  • Maintain Twitch's Role Guideline Repository on ServiceNow

Benefits

  • Medical, Dental, Vision & Disability Insurance
  • 401(k) plan
  • Maternity & Parental Leave
  • Flexible PTO
  • Amazon Employee Discount
Full Job Description
If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/

About the Role:

As a Program Manager, you will serve as an individual contributor on the PEP team, reporting to the Head of People Engagement & Performance. You'll manage a series of programs centered around how employees connect to Twitch (to the company, to each other, and to the product) across their entire lifecycle.

You Will:

- Own end-to-end program management of the Engagement portfolio, including the New Employee Experience, Tenure Recognition, the Mentorship Program, and Twitch Clubs

- Project manage Twitch's company-wide listening mechanism, the annual Purple Pulse Engagement Survey, end to end.

- Keep a distributed workforce informed and aligned by producing the bi-weekly Staff Brief and Manager Monthly newsletters, and maintaining Twitch's Role Guideline Repository on ServiceNow.

- Manage relationships with our swag vendors end to end, from procurement through ongoing partnership.

- Modernize the portfolio, evolving the new employee experience, recognition, and mentorship programs and scaling delivery through AI-enabled automation

- Define success metrics, drive timely decisions, and proactively identify and mitigate risks to keep every program on track and continuously improving.

Perks

- Medical, Dental, Vision & Disability Insurance

- 401(k)

- Maternity & Parental Leave

- Flexible PTO

- Amazon Employee Discount

BASIC QUALIFICATIONS

- 4+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements

- Experience working cross functionally with tech and non-tech teams

- 4+ years in program management, employee engagement, communications, L&D, or a related people/HR function.

- Bachelor's degree or equivalent professional experience.

- A track record managing concurrent programs with distinct audiences and competing timelines while proactively clearing blockers.

- Experience owning programs end to end, from planning and stakeholder alignment through delivery and measurement, where the solution may not be fully defined.

- Strong written, visual, and verbal communication skills, with the ability to turn requirements into clear documentation, compelling content, and regular stakeholder updates.

- Experience with vendor management, including procurement and contracting

- Comfort using data to measure program effectiveness and inform improvement.

- Experience using AI to enhance your workflow

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience

- Experience with survey platforms (e.g., Peakon/Workday), ServiceNow content management, or learning/mentorship systems.

- Experience delivering hybrid and in-person employee experiences at scale.

- You watch, stream, or are genuinely curious about Twitch, gaming, or live entertainment.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, San Francisco - 81,600.00 - 142,800.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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