Tata Consultancy Services

Program Manager

Tata Consultancy Services$110K — $120K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of program management experience
  • Strong understanding of Airflow and ITSM
  • Familiarity with ITSM Remedy Change Management (CRQS)
  • Proficient in MS Office Tools and SharePoint
  • Knowledge of JIRA and Agile methodology preferred
  • Ability to facilitate meetings and document minutes effectively

Responsibilities

  • Serve as program manager for platform infrastructure functions
  • Adapt processes for a dual production platform with A/B Strategy
  • Provide solutions to ensure compliance with Global Information Systems standards
  • Analyze daily events on multiple production platforms and suggest improvements
  • Monitor and report on infrastructure change events
  • Document processes and contribute to integration and improvement efforts

Benefits

  • Discretionary Annual Incentive
  • Comprehensive Medical Coverage including dental and vision
  • Family support including maternity and parental leaves
  • Insurance options like auto, home, and identity theft protection
  • Commuter benefits and training reimbursement
  • Generous time off including vacation and sick leave
  • Legal assistance and a 401K plan with performance bonus
Full Job Description
Must Have Technical/Functional Skills

Program Management, Airflow, ITSM

Roles & Responsibilities
• Program manager for supporting platform infrastructure functions.
• Key responsibilities include adapting current processes and controls for a dual production platform (A/B Strategy). Provide solutions that will ensure minimal impact to platform users while remaining in compliance with the Bank's Global Information Systems (GIS) standards.
• Expectations include serving as individual contributor to handle various tasks associated with Infrastructure Management and respond to inquiries on a timely manner.
• Oversee multiple production platforms, analyze events on daily basis and providing process improvements to support an A/B strategy between the two production platforms.
• Candidate will be expected to also monitor, analyze, and report infrastructure change events
• Document processes, procedures and contributes to process integration and improvement efforts.

Generic Managerial Skills, If any

Familiarity with ITSM Remedy Change Management (CRQS)

Project Management skills should include familiarity with JIRA and Agile methodology but not required.

Must be able to facilitate conference calls and provide detailed meeting minutes.

Must be familiar with Remedy, MS Office Tools, and SharePoint.

Familiarity with Airflow Experience with the following concepts and tools: Airflow (SQL, Tools)

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $110,000-$120,000 a year

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
Size
469,261 employees
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