World Wide Technology

Program Manager - Supply Chain

World Wide Technology$90K — $115K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent work experience.
  • 3-5 years of project/program management experience.
  • Experience leading cross-functional teams in sales, business development, and operations management.
  • Strong presentation and relationship-building skills in customer-facing roles.
  • Excellent understanding of financial processes including pro forma creation and project metric tracking.
  • Proficient in managing contract modifications and leading negotiations on scope, cost, and schedule.
  • Previous supply chain experience preferred.

Responsibilities

  • Monitor and control operations impact on Program P&Ls to drive financial performance.
  • Drive continuous improvement in customer value and operational performance.
  • Build trust with client executive sponsors to strengthen partnerships.
  • Develop a trusted advisor relationship with customers to enhance satisfaction.
  • Ensure customer satisfaction and meet service level agreements (SLAs).
  • Identify opportunities for incremental business to extend programs.
  • Manage high-performing cross-functional teams and resolve interdepartmental issues.

Benefits

  • Health, Dental, and Vision Care, Employee Assistance Program, and Wellness program.
  • Profit sharing, 401k Plan with company matching, and tuition reimbursement.
  • PTO, parental leave, and various types of leave including military and bereavement.
  • Additional perks like nursing mothers benefits and pet insurance.
Full Job Description
QUALIFICATIONS:
  • Bachelor's Degree or equivalent work experience.
  • Three to five years' project and/or program management experience.
  • Three to five years' proven experience leading cross-functional teams, i.e.: sales/business development/operations management.
  • Previous experience in a customer facing role. Must have strong presentation and relationship building skills.
  • Excellent understanding of financial processes. Able to create pro forma, track project metrics, forecast future trends and manage change.
  • Excellent understanding of the contract process. Able to manage contract modifications, control the impact to a program, and take the lead for negotiations on contract scope, cost and schedule.
  • Previous experience working in a supply chain environment preferred.
  • Ability to work independently and aggressively track to project timelines.
  • Strong communication skills (written, verbal, and presentation).
  • Strong MS office skills (Excel, PowerPoint, Outlook, etc)
  • Proficiency in working with project management software, i.e.: MS Project.

Compensation/ Benefits:

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base salary range for this position is $90,000 to $115,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
  • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program




Program Manager - Supply Chain

JOB SUMMARY: The Program Manager plans and implements program(s) which are comprised of multiple dependent work streams (subprojects). Thoroughly understands the programmatic approach (including global) and possesses the ability to build program structure. Incorporates lessons learned into continuous process improvement actions either within supply chain or elsewhere in the business.

RESPONSIBILITIES:
  • Monitor and Control operations impact to Program P&Ls to drive strong financial performance.
  • Drive continuous improvement in both value to the customer and financial/operational performance.
  • Build trust with client executive sponsors.
  • Develop a Trusted Advisor relationship with Customers.
  • Ensure customer satisfaction and SLA's are met.
  • Develop Incremental business that extends the program and/or identifies new business opportunities with the customer.
  • Build high performing cross-functional teams on programs managed. Manage WWT cross functional issues. Ensure all functions within WWT are performing to program expectations.
  • Manage schedule, scope, and milestone performance of the program.
  • Manage the day-to-day program/projects as needed to grow the business.
  • Manage major issue resolution and risk mitigation.

About World Wide Technology

World Wide Technology (WWT) is a technology solution provider that offers a wide range of services to businesses and organizations. The company was founded in 1990 and is headquartered in Maryland Heights, Missouri. WWT provides a variety of services, including consulting, design, integration, and managed services. The company has a strong focus on innovation and has been recognized for its efforts in this area. WWT has partnerships with many leading technology companies, including Cisco, Dell, and Microsoft. The company has a global presence, with offices in the United States, Europe, and Asia.
Learn more about World Wide Technology
Size
7,000 employees
Industry
Founded
1990

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