TikTok

Program Manager, Regulatory Delivery & Transparency - Trust and Safety

TikTok$108K — $288K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience managing large-scale, technical projects across multiple teams.
  • Strong ability to communicate and collaborate with both technical and non-technical stakeholders.
  • Solid grasp of emerging online safety issues, with a proactive approach towards solutions.
  • Proven track record as a team player who can effectively drive performance in a collaborative environment.
  • Experience in roles related to Technical Program Management, Data Analysis, or Data Engineering is preferred.

Responsibilities

  • Enhance and oversee TikTok's data ecosystem management.
  • Convert regulator inquiries into practical data insights.
  • Craft and improve standard operating procedures for data handling.
  • Plan production roadmaps for new disclosures and metrics development.
  • Synchronize requirements from technical and non-technical teams while managing priorities.
  • Manage data quality assurance initiatives and establish clear success metrics.

Benefits

  • Immediate access to medical, dental, and vision insurance from day one.
  • 401(k) plan with company matching contributions.
  • Paid parental leave, short-term, and long-term disability coverage.
  • Generous paid time off including 10 holidays, 10 sick days, and 17 personal days annually.
  • Comprehensive wellbeing programs aimed at supporting mental and physical health.
Full Job Description
Responsibilities

The transparency team sits at the intersection of a diverse set of internal teams such as data science, product, legal, government relations, and communications and is the function that organizes and drives progress against this complex but critically important topic. As a Program Manager on the Transparency team within Regulatory Risk and Project Management, your role is to support external understanding of our safety-related efforts. TikTok has a suite of tools to do this both qualitatively and quantitatively - such as press articles, engagements with governments and regulatory bodies, compliance and voluntary reports, and data sharing programs. Responsibilities: - Improve and manage TikTok's data ecosystems. - Translate regulator requests into actionable data insights. - Develop and refine standard operating procedures for ongoing data maintenance. - Create production roadmaps for new disclosures and metrics. - Coordinate requirements technical and non-technical teams and prioritizing requests. - Overseeing data quality assurance programs and developing clear success metrics.

Qualifications

Minimum Qualifications: - Deep experience developing and coordinating large scale and technical projects or products across multiple partner teams. - Able to collaborate to stakeholders across many layers of the business; ability to translate between technical and non-technical teams and executives. - Solid understanding of emerging online safety issues and a passion for creating solutions and preventive measures for tackling them. - Team player who is able to drive performance while fostering a collaborative and fun work environment. Preferred Qualification: - Experience in a directly relevant role (Technical Program Management, Data Analysis, Data Engineering).

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $108800 - $288000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Trust & Safety

Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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