Program Manager (PM)

HealthPro Heritage

$66K — $106K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Certified Occupational Therapist or Occupational Therapy Assistant
  • Valid state licensure as PT/OT/SLP and/or PTA/COTA, or license eligible
  • 3-5 years of clinical experience in healthcare
  • Preferred supervisory or management experience in rehab therapy
  • Strong leadership and team management skills

Responsibilities

  • Manage clinical therapy staff, including recruitment and performance reviews.
  • Ensure compliance with personnel credentials and develop corrective action plans as needed.
  • Maintain a clinical caseload and uphold high-quality therapy service delivery.
  • Review therapy programs to evaluate their effectiveness and efficiency.
  • Develop strategies to expand therapy programs and implement special initiatives.
  • Promote the therapy program through local hospital and community marketing efforts.
  • Oversee scheduling to ensure adequate patient and therapist coverage.

Benefits

  • Opportunity for full-time employment (30-40 hours/week) with flexible scheduling.
  • Work in a highly rated Assisted Living facility.
  • Access to bonus opportunities based on performance.
  • Engage in community involvement through therapy program initiatives.
  • Professional development through ongoing education and in-service training.
Full Job Description
Overview

HealthPro Heritage has a great Program Manager Opportunity in Fort Wayne, IN.

    • Certification: Must be an Occupational Therapist or Certified Occupational Therapy Assistant
    • Need: full-time (30-40 hours per week) 
    • Compensation for COTA: $32-$37 per hour, along with bonus opportunities 
    • Compensation for OT: $47-$51 per hour, along with bonus opportunities  
    • Setting: Highly rated Assisted Living facility 
Responsibilities

Team Leadership & Management

  • Directly manage and supervise clinical therapy staff, including hiring, performance appraisals, and fostering a positive team atmosphere.
  • Monitor personnel compliance, credentials, and develop corrective action plans when necessary.

Clinical Oversight & Quality Assurance

  • Maintain a clinical caseload and ensure the delivery of high-quality therapy services in compliance with regulatory standards (e.g., CARF, JCAHO).
  • Conduct reviews of therapy programs and services to assess effectiveness and efficiency.

Program Development & Growth

  • Develop strategies to expand therapy programs, including building caseloads and implementing special initiatives like fitness or dementia programs.
  • Lead marketing efforts with local hospitals, physicians, and the community to promote the therapy program.

Operational Management

  • Oversee scheduling of patients and therapists to ensure adequate coverage.
  • Track and report assessment period data, ensuring proper documentation and adherence to Medicare and company guidelines.

Problem Resolution & Staff Support

  • Investigate and resolve patient, staff, or service-related issues, ensuring open communication and problem-solving.
  • Provide ongoing education and in-service training to staff and community members.

Compliance & Safety

  • Maintain up-to-date knowledge of laws and regulations governing rehabilitation services.
  • Ensure a safe environment by complying with infection control, OSHA standards, and proper use of tools and equipment.
Qualifications
  • Education: Degree in required discipline (Physical, Occupational, Speech Therapy and/or Physical Therapy/Occupational Therapy Assisting).
  • Licensure: Valid state licensure as a PT/OT/SLP and/or PTA/COTA, or license eligible
  • At least 3–5 years of clinical experience in rehabilitation or a related healthcare field.
  • Supervisory or management experience in a healthcare setting preferred, ideally in rehab therapy
  • Leadership & Team Management: Strong ability to lead, motivate, and manage a multidisciplinary team of therapists and support staff.
  • Clinical Knowledge: Deep understanding of rehabilitation principles, practices, and patient care protocols.
  • Communication: Excellent written and verbal communication skills for interacting with staff, patients, families, and stakeholders.
  • Problem-Solving: Effective decision-making and critical thinking skills to address challenges and improve operations.
  • Organizational Skills: Strong ability to manage schedules, resources, and budgets efficiently.
  • Compliance Knowledge: Familiarity with healthcare regulations, including HIPAA, Medicare/Medicaid, and other applicable laws.

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