Program Manager Operations

Dycom Industries, Inc.

$90K — $120K *
Telecommunications & Hardware
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of operational or program management experience in telecommunications or OSP construction.
  • Proven leadership skills in managing cross-functional teams and resolving complex field challenges.
  • High proficiency in project tracking and scheduling tools like MS Project and Google Workspace.
  • In-depth knowledge of construction plans, engineering prints, and telecom deployment specifications.
  • Bachelor's degree in Construction Management, Business, or a related field; PMP certification is a plus.
  • Valid driver's license with a clean record; must pass background check and drug screen.

Responsibilities

  • Oversee the execution of complex telecom construction programs including fiber and utility builds.
  • Serve as the primary point of contact for key clients, managing expectations and issue resolution.
  • Track program budgets, forecasts, and ensure accurate milestone billing and resource allocation.
  • Collaborate with Project Managers and Field Supervisors to streamline workflows and eliminate bottlenecks.
  • Ensure adherence to OSHA guidelines and local regulatory requirements at all job sites.
  • Drive continuous improvement in project tracking and documentation processes.

Benefits

  • Weekly paychecks.
  • Paid time off, parental leave, and holidays.
  • Comprehensive insurance coverage including medical, dental, and life insurance.
  • 401(k) with company match.
  • Stock purchase plan.
  • Education reimbursement.
  • Legal insurance and various discounts, including gym memberships and pet insurance.
Full Job Description
Carson City, NV | Fernley, NV | Reno, NV | Sparks, NV

Workplace Type: Office

Employment Type: Salaried

At North Sky Communications, we are seeking an experienced and results-driven Program Manager - Operations (PMO) to oversee turn-key telecommunications construction programs in Washington. Reporting directly to the Senior Operations Leadership, you will lead cross-functional teams, manage high-level client relations, and drive operational performance from project initiation to final close-out.

The ideal candidate brings extensive field and management experience in telecommunications construction, exceptional leadership, and a proven track record of ensuring projects are completed safely, on time, and within budget.

  • Weekly Paychecks
  • Paid Time Off, Parental Leave, and Holidays
  • Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • 401(k) w/ Company Match
  • Stock Purchase Plan
  • Education Reimbursement
  • Legal Insurance
  • Discounts on gym memberships, pet insurance, and much more!


What you'll do

  • Program Leadership & Operations: Oversee the end-to-end execution of complex telecom construction programs (fiber deployment, network infrastructure, and utility builds).
  • Client & Stakeholder Management: Serve as the primary point of contact for key customers, conducting status updates, managing scope expectations, and driving issue resolution.
  • Financial & Performance Oversight: Track program budgets, forecasts, and margin goals. Ensure timely milestone billing, invoicing accuracy, and effective resource allocation.
  • Field & Team Alignment: Partner closely with Project Managers, Area Superintendents, Field Supervisors, and subcontractors to streamline daily workflows and clear operational bottlenecks.
  • Safety & Regulatory Compliance: Enforce strict adherence to OSHA safety guidelines, Dycom safety standards, and local/federal regulatory permitting requirements across all job sites.
  • Process & Workflow Optimization: Drive continuous improvement across project tracking, risk mitigation, and close-out documentation to maintain seamless operational efficiency.


What you'll need

  • Experience: 5+ years of operational management or program management experience within telecommunications, utility infrastructure, or outside plant (OSP) construction.
  • Leadership Skills: Proven ability to manage cross-functional field and office teams, negotiate deliverables, and resolve complex field challenges under tight deadlines.
  • Technical Savvy: High proficiency with project tracking and scheduling tools (e.g., MS Project, Smartsheet) and standard business platforms (MS Excel, Google Workspace).
  • Industry Knowledge: In-depth understanding of construction plans, engineering prints, fiber/telecom deployment specifications, and municipal permitting processes.
  • Education & Certifications: Bachelor's degree in Construction Management, Business, or related field (or equivalent field/industry experience). PMP certification is a plus.
  • Screening: Valid driver's license with a clean motor vehicle record; must pass pre-employment background check and drug screen.


Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together

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