Job Requirements Job Description:We are seeking an experienced Program Manager with 15 years of experience in engineering domain to lead and manage a large onsite team of approximately 50 members while serving as the primary customer interface. This role requires strong leadership, KPI-driven execution, customer management experience, and technical understanding at the system level. The candidate should be highly result-oriented and experienced at driving measurable outcomes.
- Lead, manage, and mentor a cross-functional team of onsite resources.
- Drive program performance using KPI-driven tracking, dashboards, and measurable productivity indicators.
- Serve as the primary point of contact for the customer and internal stakeholders.
- Conduct regular customer interactions to review program progress and address requirements.
- Ensure results-oriented execution with clear ownership, milestones, and deliverables.
- Ensure effective team communication including daily/weekly standups, updates, and issue tracking.
- Support onsite recruitment activities including candidate screening, interviews, and onboarding.
- Prepare and deliver detailed status reports on KPIs, risks, issues, achievements, and forecasts.
- Manage customer expectations and maintain strong relationships through consistent engagement.
- Coordinate Monthly Reviews and Quarterly Business Reviews with customers and senior leadership.
- Implement governance models with KPI tracking, SLA adherence, and performance metrics.
- Handle escalations, root-cause analysis, and action planning.
- Possess strong high-level technical understanding of system-level design, development, and testing.
- Support the team in technical problem-solving by interfacing with right stakeholders.
- Ensure adherence to system-level development and validation best practices.
What You will Bring:- Bachelor's degree in engineering, Computer Science, or related technical field.
- 10+ years of Program/Project management experience in a technology or engineering environment.
- Proven experience managing large teams in an onsite model.
- Experience working directly at client locations with strong customer management capability.
- Strong understanding and practical usage of KPI-driven management, dashboards, and data-based decision making.
- Highly result-oriented with a track record of delivering measurable outcomes.
- Excellent communication, leadership, and stakeholder management skills.
- Strong presentation abilities for executive-level reviews and discussions.
- Manage end-to-end financial processes, including project invoicing, timesheet validation, budgeting, and cost tracking to ensure operational requirements.
- Experienced in financial analysis and CM calculations to monitor project profitability, identify variances, and drive corrective actions.
Preferred Qualifications- Experience in system-level product development, validation, and testing.
- PMP, Agile, or related project management certification.
Experience with onsite-offshore operational models.
Pay Range:$95K- $115KBenefits:- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Requirements: This role is considered an on-site position located in
Houston, TX- You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.
Travel requirements: Due to the nature of the work, 0% of travel is required.
