Nordstrom

Program Manager, Legal (Hybrid, Seattle)

Nordstrom$80K — $132K *
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in legal operations and/or program management
  • Proficiency with Origami (RMIS), JIRA, Confluence, and M365 suite
  • Ability to manage multiple projects with attention to detail
  • Experience with legal and risk technology tools
  • Strong analytical skills for data interpretation and reporting
  • Excellent communication skills for cross-functional collaboration
  • Bachelor's degree in Business, Operations, Legal Studies, or a related field

Responsibilities

  • Manage day-to-day administration of legal technology platforms
  • Support intake and tracking of Legal Operations requests
  • Partner with cross-functional teams for system implementations
  • Own and maintain intranet sites and file share drives
  • Drive project management through JIRA and Confluence
  • Develop and maintain standard operating procedures
  • Create training materials for departmental consistency

Benefits

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources
Full Job Description
Job Description

The Legaldepartmentat Nordstrom is looking for a detail-oriented and collaborative Program Manager tojoin the team andsupport the build-out and continuous improvement of our Legal Operations function. This role sits at the intersection of technology, process, and data. This Program Manager willbehelpinga high-performingin-houselegal team workfaster andsmarter,andserve the business more effectively. If you thrive on solving operational problems, managing multiple workstreams, and partnering with cross-functional stakeholders, this is your opportunity to make a lasting impact.

A day in the life

  • Manage the day-to-day administration and optimization of legaland risktechnology platforms, includingthe Risk Management Information System(RMIS) toensuretools are configured, documented, and adopted across theteam

  • Support intake, triage, and tracking of Legal Operations requests and projects,maintainingvisibility into workstreams, owners, and timelines for leadership

  • Partner withTechnologyteams includingEngineering,as well asFinanceandInsurance,and outside vendors to coordinate system implementations, integrations, and process improvement initiatives from scoping through deployment. This may include launching RFPs,managingpilotsand other tech driven initiatives for the department.

  • Own andmaintainintranet sites such asSharepoint,fileshare drives and otherNordstromtools

  • Drive programmanagement,project managementand knowledge base via JIRA and Confluence

  • Develop andmaintainstandard operating procedures, knowledge base content, and training materials to drive consistency and self-service across the Legal department

You own this if you have

  • 5+yearsofexperience in legal operationsand/orprogram management

  • Proficiencywith Origami (RMIS), JIRA,Confluenceand M365 suite

  • Demonstrated ability to manage multiple concurrent projects and priorities with strong attention to detail

  • Experience working with legaland risktechnology tools such as CLM platforms, matter management systems, e-billing software,and/or legal AI tech

  • Strong analytical skills with experience interpreting data and producing clear, concise reports or dashboards for non-technical audiences

  • Excellent verbal and written communication skills, with the ability to partner effectively across Legal, Finance, IT, and other business functions

  • ABachelor's degree in Business, Operations, Legal Studies, or a related field

Pay Range Details


The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$80,000.00 - $132,000.00 Annual

We9ve got you covered


Our employees are our most important asset and that9s reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf

A few more important points...


The job posting highlights the most critical responsibilities and requirements of the job. It9s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.


Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Applications are accepted on an ongoing basis.

About Nordstrom

Acquired by Nordstrom in March 2011, HauteLook is a place where you'll discover thousands of the top fashion and lifestyle brands at amazing savings. Each day at 8 AM Pacific, shop new sale events featuring the best names in women's and men's fashion, beauty, and home décor at up to 75% off. Membership is free and everyone is welcome. HauteLook launched in 2007 and is headquartered in Los Angeles. See what the buzz is all about! Register now to become a HauteLook member. www.hautelook.com

Nordstrom Careers

Join the vibrant team at Nordstrom, a leader in the retail industry, where your career growth and development are prioritized. At Nordstrom, we offer a wide array of job opportunities that allow professionals to thrive in an innovative and supportive environment. Work You’ll Do At Nordstrom, we are committed to driving success not only for our company but for each individual who joins our team. Whether you are looking for a position in sales, management, or corporate roles, Nordstrom provides a platform for professional growth through hands-on experience and high-quality leadership training. Our commitment to diversity and inclusion ensures a workplace where everyone can truly belong and excel. Nordstrom’s market-leading team is at the forefront of retail innovation and customer service excellence. By joining us, you will collaborate with skilled professionals dedicated to reshaping the future of retail through cutting-edge technology and exceptional service strategies. Internship Programs Kickstart your career with a Nordstrom internship. Our programs offer invaluable industry insights and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the retail sector. Interns at Nordstrom gain practical skills and are often considered for full-time positions, reflecting our commitment to nurturing talent from within. Employee Benefits and Culture Nordstrom’s reputation is built not only on our commitment to customers but also on our dedication to our team members. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits at Nordstrom include health insurance, employee discounts, and access to wellness programs. Our culture at Nordstrom is one of collaboration, innovation, and respect. We believe in the power of working together as a team, where each member’s contribution is valued. Networking within the company is encouraged, fostering a community of support and continuous learning. Career Advancement Opportunities Nordstrom believes in the growth of our employees. With a variety of training and development programs, employees are equipped with the knowledge and skills needed to advance their careers within the company. Leadership development and succession planning are integral parts of our commitment to employee advancement. Join Our Team Explore the exciting career and employment opportunities available at Nordstrom today. We are actively hiring and looking for ambitious, creative, and driven individuals to join our team. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work at Nordstrom. Subscribe to our Careers Blog and personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities waiting for you at Nordstrom, where we turn jobs into pathways for professional growth and personal achievement. Join us and be part of a company that values innovation, leadership, and a diverse and inclusive workplace.
Learn more about Nordstrom
Size
60,000 employees
Market Cap
$2.5 billion
Industry
Net Income
-$531 million
Founded
1901
5 Year Trend
-5.8%
Revenue
$10.7 billion
NASDAQ

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