Job Summary

The Program Manager (PM) will lead cross-functional technology and integration programs, interfacing with business leaders, engineering, IT architecture, data/analytics, cybersecurity, and external vendors to deliver enterprise systems, digital capabilities, and product-related IT solutions on time and within budget.

This role serves as a key liaison between business stakeholders, customers, and IT/IS teams to ensure seamless execution of system implementations, enhancements, and digital transformation initiatives. The PM is responsible for managing program scope, timelines, budget, risks, and dependencies across complex, multi-system environments.

Job Duties and Responsibilities

Program & Integration Leadership

• Lead end-to-end delivery of technology programs, including enterprise applications, system integrations, and digital initiatives.
• Own program outcomes across scope, schedule, cost, quality, and business value realization.
• Drive coordination across multiple workstreams, including IS, Quality, Product, etc., as well as third party vendors.

Stakeholder & Business Engagement

• Serve as the primary point of contact for business stakeholders and customers for technology programs.
• Translate business needs into scalable, integrated technology solutions in partnership with Architecture and Engineering.
• Facilitate business needs intake and documentation of those needs into technology governance & prioritization mechanisms.
• Manage expectations and facilitate decision-making across executive and functional stakeholders.

Planning & Execution

• Develop and maintain integrated program plans, including dependencies across other projects and external partners.
• Lead program governance, including status reporting, milestone tracking, and executive updates.
• Partner with IS leadership to ensure alignment with enterprise IT standards, security, and Quality/compliance requirements.

Integration & Systems Delivery

• Lead Enterprise Systems scrum teams in delivery across ERP, PLM, CRM, manufacturing systems, and digital platforms.
• Partner with technical teams to manage the delivery of API integrations, data migrations, and system interoperability.

Financial & Resource Management

• Manage program budgets, forecasts, and resource plans across internal teams and external vendors.
• Support business case development and ROI tracking for technology investments.

Risk, Issue & Change Management

• Proactively identify and manage risks related to project dependencies, scrum team delivery, and deployment readiness.

• Lead issue resolution and escalation management across technical and business teams.

• Govern scope changes, ensuring alignment with IS Governance priorities and architectural standards.

Cross-Functional Leadership

• Lead matrixed teams including IT, Engineering, Manufacturing Systems, Quality, Regulatory, and external partners.

• Facilitate collaboration across global sites and teams to support integrated system deployments.

Qualifications

• B.S. or M.S. in Information Systems, Engineering, Computer Science, or related technical field (PMP or equivalent preferred)

• 5-10 years of experience leading technology programs, system implementations, or enterprise integrations

Strong experience with:

• Enterprise systems (e.g., ERP, PLM, CRM, MES)
• System integrations (APIs, middleware, data pipelines)
• Digital transformation or IT modernization initiatives
• Proven ability to manage complex, cross-functional programs with multiple system dependencies
• Experience working in matrixed, global environments with both business and technical stakeholders
• Strong financial acumen (budgeting, forecasting, business case development)
• Excellent communication skills with the ability to translate between technical and non-technical audiences
• Familiarity with regulated environments (FDA, ISO 13485) and validation considerations in system implementations is a plus
• Proficiency with project and program management tools (e.g., MS Project, Planner, Azure DevOps, or equivalent)

Compensation and Total Rewards Package

The salary range for this position is outlined below under "Job Details" and is dependent upon the individual's skills, experience, qualifications, and applicable employment laws. Beyond base salary, Forj offers a competitive Total Rewards Package. We offer health, dental, vision, 401K plans, and time off programs. You may also be eligible to participate in an annual bonus program which depends on various factors, including, individual and organizational performance.