Amazon

Program Manager, GTM Operations, Ring and Blink Sales Operations

Amazon$74K — $129K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in program or project management
  • 3+ years in process improvement initiatives using data and metrics
  • Advanced Excel skills including Pivot Tables and VLookUps
  • Proficient in SQL for data manipulation
  • Experience collaborating with both technical and non-technical teams

Responsibilities

  • Own the Offline GTM roadmap for product launches
  • Translate sales-defined plans into actionable GTM strategies
  • Write product requirements and business cases for advancements
  • Scope and define requirements for regional market expansions
  • Lead the product experience at retail, ensuring quality and standards
  • Build AI tools that automate GTM processes
  • Drive end-to-end product launches, coordinating multiple teams

Benefits

  • Comprehensive health insurance (medical, dental, vision)
  • 401(k) matching for retirement savings
  • Paid time off for work-life balance
  • Parental leave to support family needs
  • Access to Employee Assistance Programs and mental health support
Full Job Description
Blink is at the forefront of implementing AI-driven solutions, and we're seeking a Product Manager to own the Blink Offline go-to-market experience across key retail partners. In this role, you'll translate Sales-defined product and assortment decisions into launch-ready execution strategies, determine how products go to market at each retailer, and build AI tools that become scalable product assets - transforming manual GTM processes into intelligent, repeatable systems.

Key job responsibilities

Product Ownership & Prioritization
• Own the Offline GTM roadmap for your assigned Blink portfolio: determine how, when, and in what sequence products reach each retailer - making trade-off decisions on launch timing, resource allocation, and process investments.
• Translate Sales-defined assortment plans into actionable GTM requirements - identifying gaps, dependencies, and risks, and driving resolution before they become blockers.
• Write product requirements and business cases for new GTM capabilities, AI tools, and process innovations that improve how Blink reaches Offline partners.
• Maintain and iterate on the GTM roadmap in alignment with senior leadership on quarterly priorities and trade-offs.
• Scope and define requirements for regional retailer expansion (Canada, Mexico), partnering with Sales on market decisions.

Customer & Retailer Experience
• Own the product experience at shelf: packaging requirements, bundle configuration specs, content readiness, and retailer portal deliverables - ensuring what arrives at retail meets partner standards and shopper expectations.
• Represent Offline GTM needs in upstream product discussions, advocating for packaging, configuration, or content changes that improve launch readiness and retailer acceptance.
• Build relationships with retailer-facing teams to stay close to partner requirements and translate operational friction into product improvements.

AI-Enabled Product Development
• Identify, scope, and build AI-powered tools that solve specific GTM problems (e.g., automated retailer content generation, launch-readiness scoring, timeline risk detection, setup sheet automation).
• Own the product lifecycle for internal AI tools you build: define the problem, write prompts/requirements, test outputs, measure impact, and iterate.
• Engineer and optimize AI prompts to automate repeatable launch tasks - treating these as product deliverables with version control, quality standards, and measurable outcomes.
• Build the case for AI tool investment by quantifying time savings and error reduction against manual baselines.

Cross-Functional Execution
• Drive product launches end-to-end for your assigned portfolio - coordinating across Sales, Marketing, Supply Chain, Creative, and Legal from planning through post-launch handoff.
• Develop launch-readiness dashboards and tracking mechanisms that provide stakeholder visibility and enable informed go/no-go decisions.
• Identify process gaps and propose solutions; escalate blockers and trade-offs to senior leadership with clear recommendations.

A day in the life

As a Go-to-Market Program Manager, your day starts by reviewing launch-readiness dashboards you've built to flag risks across your Blink Offline portfolio. You translate Sales assortment decisions into actionable GTM plans - determining sequencing, retailer-specific content needs, and packaging specs. Mid-day, you're refining an AI prompt that auto-generates retailer portal content, cutting hours of manual work into minutes. You join a cross-functional sync to unblock a Canada expansion dependency, then close the day scoping requirements for a new AI tool that predicts timeline slippage before it happens. You own how products reach the shelf - and you're always making that faster.

About the team

The Ring & Blink Offline Go-to-Market team owns how products reach retail shelves - turning assortment decisions into launch-ready execution across major Offline partners. We build AI-powered tools and processes that transform traditional GTM workflows into scalable, intelligent systems - reducing manual effort and accelerating speed-to-market. Our three focus areas: GTM product strategy and planning, AI-enabled process innovation, and cross-functional launch execution. We partner closely with Sales, Marketing, Supply Chain, and Creative to ensure every Blink product arrives at retail on time, on spec, and with the content partners need to succeed.

BASIC QUALIFICATIONS

- 5+ years of program or project management experience

- 3+ years of defining and implementing process improvement initiatives using data and metrics experience

- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

- Experience using data and metrics to determine and drive improvements

- Experience working cross functionally with tech and non-tech teams

PREFERRED QUALIFICATIONS

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience

- 3+ years of driving process improvements experience

- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

- Experience building processes, project management, and schedules

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Hawthorne - 74,200.00 - 129,800.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
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