First American

Program Manager

First American • $122K — $149K *
Oakville, ON L6H 0A5In-Person
Finance & Insurance
5 - 7 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Proven experience in program management and project delivery within complex environments.
  • 5+ years managing large initiatives or portfolios of work.
  • Strong understanding of various project management methodologies (Agile, Lean, Waterfall, or hybrid).
  • Ability to manage scope, timelines, budgets, risks, and stakeholder expectations across concurrent initiatives.
  • Excellent relationship management and influencing skills to align stakeholders toward shared goals.
  • Strong analytical skills with experience using data for decision-making and tracking outcomes.
  • Highly organized, self-motivated, and able to work independently in fast-paced settings.

Responsibilities

  • Lead and manage strategic programs composed of multiple projects to meet business objectives.
  • Own the entire program lifecycle from planning through to execution and closure.
  • Coordinate cross-functional teams to drive project delivery and resolve issues impacting success.
  • Develop and maintain integrated program plans, roadmaps, and communication strategies.
  • Monitor program progress, including risks and benefits, and escalate as necessary.
  • Provide regular reporting on program status and performance to leadership and stakeholders.
  • Support change management efforts through training plans and documentation activities.

Benefits

  • Comprehensive benefits including Employee and Family Assistance Program and Wellness Essentials.
  • Group retirement savings plan with company match.
  • Paid holidays and generous time off.
  • Hybrid work arrangements available.
  • Paid volunteering opportunities and charitable donation matching.
  • Employee recognition programs including referral incentives.
  • Potential for performance-based incentives.
  • Opportunity to participate in stock purchase plan.
Full Job Description
As a Program Manager in Retail Lending Solutions (RLS), you will be responsible for overseeing and delivering complex, cross‑functional programs that support the execution of FCT’s strategic initiatives. You will coordinate multiple related projects, align stakeholders, manage dependencies and risks, and ensure successful delivery of program outcomes that drive business value for lenders and brokers while aligning with FCT’s corporate strategy.

HERE’S HOW YOU’LL CONTRIBUTE:

  • Lead and manage one or more strategic programs composed of multiple projects, ensuring alignment to business objectives, timelines, budgets, and outcomes. 

  • Own the end‑to‑end program lifecycle, from initiation and planning through execution, monitoring, and closure. 

  • Coordinate cross‑functional teams and internal stakeholders to drive delivery, manage interdependencies, and resolve issues that impact program success. 

  • Develop and maintain integrated program plans, roadmaps, communication strategies, and implementation plans. 

  • Monitor program progress, risks, issues, costs, and benefits, escalating and mitigating as required to ensure successful outcomes. 

  • Provide ongoing reporting on program status, milestones, and performance to leadership and key stakeholders. 

  • Support change management and adoption by collaborating on training plans, documentation, and stakeholder readiness activities.

  • Conduct ongoing analysis related to delivery risks, financial impacts, and program benefits to assess value realization and inform decision‑making. 

  • Build and maintain strong relationships with internal teams and applicable customer or partner stakeholders to ensure effective collaboration and alignment. 

HERE’S WHAT YOU’LL BRING:

  • Proven experience in program management, project delivery, or related roles within complex, cross‑functional environments. 

  • 5+ years of experience managing large initiatives, programs, or portfolios of work. 

  • Strong understanding of program and project management methodologies (e.g. Agile, Lean, Waterfall, or hybrid approaches).

  • Demonstrated ability to manage scope, timelines, budgets, risks, and stakeholder expectations across multiple concurrent initiatives.

  • Excellent relationship management and influencing skills, with the ability to align diverse stakeholders around shared goals.

  • Strong analytical and problem‑solving skills, with experience using data to inform decisions and track outcomes. 

  • Highly organized and self‑motivated, with the ability to work independently in a fast‑paced environment.

  • Excellent communication skills, with the ability to clearly convey status, risks, and recommendations to all levels of the organization. 

 

Total Direct Compensation:

$122,000 to $149,200

Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable)

 

 

HERE’S WHAT SETS US APART: 

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

  • Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials

  • Group retirement savings plan with company match

  • Paid holidays and generous paid time off

  • Hybrid work arrangements

  • Paid volunteer opportunities and charitable donation matching

  • Employee recognition programs that include referral incentives

  • Potential for performance-based incentives 

  • The opportunity to participate in our stock purchase plan

  • And more!

*As per terms of the employment agreement

About First American

First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies' core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services.

First American Careers

Join the vibrant team at First American, a leading company renowned for its commitment to innovation, leadership, and professional excellence. As one of the most respected names in the industry, First American offers unparalleled job opportunities that propel your career to new heights.

Work You’ll Do

At First American, your work transcends ordinary job responsibilities. You will be part of a dynamic team that drives industry standards through innovation and leadership. Engage in projects that transform our services and, by extension, the industry itself, making an impact that matters.

Explore a World of Opportunities

Whether you're looking for an entry-level position or a more senior role, First American presents a spectrum of career paths across various departments. Our job opportunities are designed to foster professional growth and personal achievement.

Internship Programs

Kickstart your career with First American’s internship programs. These opportunities are perfect for gaining real-world experience, enhancing your skills, and networking with industry leaders. Our internships provide a robust foundation for future employment and are a stepping stone to full-time positions within the company.

Culture and Benefits

First American is committed to creating a workplace where every team member feels valued. We celebrate diversity and are dedicated to creating an inclusive environment. Our benefits package is comprehensive, supporting both your professional and personal life, including health, wellness, and continuous learning opportunities.

Professional Development and Training

We believe in nurturing our team’s skills through targeted training programs, including leadership development and diversity training. These initiatives ensure that you are equipped to meet the challenges of today and tomorrow, fostering an environment of continuous improvement and personal growth.

Join Our Team

Embark on your First American journey today by exploring the various positions available. We are actively hiring and looking for talented individuals who are passionate, curious, and driven to excel. Check out our open positions, tailor your resume, and prepare for an interview where you can showcase your unique abilities.

Stay Connected

Keep up to date with the latest in career tips, industry news, and job openings at First American. Subscribe to our job alert emails and never miss an opportunity to advance your career with us.

Networking and Growth

At First American, career growth is complemented by opportunities to connect and collaborate with professionals across the company. Engage in networking events that can open doors to numerous career paths and professional relationships.

Why First American?

Choosing First American means opting for a career where your skills are appreciated and your contributions are valued. Here, every employee is empowered to reach their full potential, supported by our culture of growth, leadership, and innovation. Join First American today and be part of a team that is reshaping the future through exceptional service, dedication, and a commitment to excellence. Explore the positions we have available and take the first step towards a rewarding career at First American.
Learn more about First American
Size
22,233 employees
Market Cap
$5.4 billion
Industry
Finance & Insurance
Net Income
$696.4 million
Founded
1889
5 Year Trend
+10.6%
Revenue
$7 billion
NASDAQ
FAF
* Ladders Estimates

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