Now Brewing - program manager - Facilities Services! #tobeapartnerFacilities Services is entering an important stage of growth and evolution, and we are looking for a program leader who is energized by shaping what comes next. This role is built for someone who can see opportunity in complexity, ask thoughtful questions, connect ideas across teams, and turn possibilities into practical, scalable solutions that strengthen how Facilities Services supports our coffeehouses.
As program manager, you will lead high-impact, cross-functional initiatives that improve Facilities service delivery, strengthen partner and supplier experiences, and build future-state capabilities across the organization. A significant portion of this portfolio will support the continued evolution of the Network Operations Center and Facilities Contact Center, while also creating space to lead other priority programs that help Facilities Services simplify work, improve consistency, and scale more effectively. The ideal candidate brings a transformation mindset - whether developed through deep Starbucks experience, external experience, or both. They value what has already been built while also looking for ways to make it better. They are comfortable challenging assumptions, navigating ambiguity, building alignment, and helping teams move from ideas to execution. This highly visible role provides regular engagement with senior leadership and the opportunity to influence key initiatives that are shaping the future of Facilities Services.
As a program manager - Facilities Services, you will...
Lead strategic programs and business transformation- Lead a portfolio of cross-functional initiatives that support Facilities Services priorities and long-term business objectives.
- Develop program roadmaps, workback schedules, governance structures, and executive-level communications.
- Drive accountability, alignment, and execution across multiple stakeholder groups.
Advance operational excellence- Identify opportunities to simplify processes, improve service delivery, and increase operational effectiveness.
- Lead initiatives that support scalable operating models, future-state capabilities, and continuous improvement efforts.
- Use data and insights to identify risks, inform decisions, and measure program success.
Drive stakeholder alignment and change leadership- Build strong partnerships across Facilities Services and key business functions.
- Facilitate leadership reviews, decision-making forums, and executive updates.
- Lead change management efforts that support adoption of new processes, tools, and ways of working.
We'd love to hear from people with:
- Minimum of 8 years of experience with the application of industry-based project management methodologies and tools
- Minimum of 8 years of experience managing complex large-scale business or information technology projects
- Minimum of 8 years of experience building and mentoring teams
- Minimum of 6 years of experience mentoring other project managers in program and project management
- Minimum of 8 years of general business experience in large, matrixed organizations
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com .
*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
We believe we do our best work when we're together, which is why we're onsite four days a week.
Join us and inspire with every cup. Apply today! 
