M&T Bank Corporation

Program Manager - Executive Operations

M&T Bank Corporation • $107K — $179K *
Buffalo, NY 14221In-Person
Business Services
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 9+ years of project management experience, or 13+ years in lieu of a degree
  • Proficiency in project management software and tools
  • Strong verbal/written communication skills for executive engagement
  • Robust problem-solving abilities
  • Interpersonal skills to build relationships with diverse stakeholders
  • Ability to manage multiple tasks under tight deadlines

Responsibilities

  • Lead multiple cross-functional projects impacting business operations
  • Develop integrated project plans, schedules, and forecasts
  • Ensure comprehensive project governance and stakeholder communication
  • Drive project execution and monitor budget and resource allocation
  • Measure and report on project performance, identifying risks and corrective actions
  • Implement risk mitigation strategies and maintain compliance with standards
  • Foster team cohesion and mentor project team members

Benefits

  • Health, welfare, and retirement benefits
  • 401(k) match at 5%
  • 25 days PTO plus 12 paid holidays for Banking Officers
  • 40 hours paid volunteer hours each year
  • Flexible work arrangements to support work-life balance
Full Job Description
Overview:
Leads cross-functional partners on multiple related projects, executive operations routines, and ongoing strategic initiatives directed toward common enterprise objectives and affecting three or more businesses or functional areas.
Provides senior-level project management oversight by managing changes to scope, schedule, risks, dependencies, and costs using appropriate verification techniques to maintain accurate plans, support executive decision-making, and facilitate stakeholder acceptance.

Primary Responsibilities:
  • Lead multiple related projects, executive operations routines, and ongoing strategic initiatives impacting three or more businesses or functions. Ensure clear understanding of scope, objectives, priorities, roles, and accountabilities across project teams and senior stakeholders. Partner with constituent project managers and business leaders to monitor cost, schedule, risks, dependencies, and delivery performance.
  • Develop integrated project plans, executive operating routines, forecasts, and schedules. Work with stakeholders to define detailed requirements, constraints, assumptions, decision points, and deliverables using structured planning, facilitation, and executive engagement techniques.
  • Ensure project and operating plans include clear work breakdowns, governance structures, escalation paths, stakeholder communications, risks, resources, budgets, and success measures.
  • Drive execution of tasks defined in the project plan to achieve project and executive operations goals. Manage budgets, forecasts, governance routines, and delivery progress while monitoring change controls, dependencies, and stakeholder impacts.
  • Measure project, program, and operating performance using appropriate tools, metrics, and reporting mechanisms. Identify and quantify variances, recommend corrective actions, prepare executive-ready updates, and communicate risks, issues, decisions, and progress to stakeholders at multiple levels.
  • Implement approved actions and workarounds required to mitigate project, operational, and executive escalation risks while maintaining alignment to enterprise priorities.
  • Improve project team performance by building team cohesiveness, leading, mentoring, training, and motivating resources to facilitate cooperation, increase delivery effectiveness, and support strong executive operations discipline. Coordinate shared resources across related initiatives for overall program and enterprise benefit.
  • Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues, prepare escalation materials, and engage appropriate leaders to support timely resolution.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.
  • Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
Scope of Responsibilities:
Responsible for coordinated management of multiple related projects, executive operations routines, and ongoing strategic initiatives impacting three or more businesses or functions; responsibility includes all aspects from initiation through close, with added emphasis on executive alignment, governance, issue resolution, and enterprise-level visibility.
Must be familiar with system scope, project objectives, strategic priorities, and the role and responsibility of each team member and stakeholder group to effectively coordinate team activities, executive communications, and decision-making routines.
Project Guidelines:
Project Scope: $7.5 m or more
Team Size Range: 40 - 75 FTE
Project Duration: 18 - 30 months
Project Size: Multiple high priority projects
Project Customer: Three or more lines of business or functions
Scope of Change: Moderate changes to business processes, procedures, operating routines, or governance structures
Project Timeline: Moderately aggressive
Project Innovation: Moderately defined scope
Project Benefits: Major
Project Customization: Major
Number of Interfaces: 6 or more
Project Integration: Internal and External Systems

Supervisory/ Managerial Responsibilities:
  • Typically manages a team ranging from 5 - 15 directly and indirectly and 75 - 125 on a project team or cross-functional operating basis.


Education and Experience Required:
  • Bachelor's degree and a minimum of 9 years' proven project, program, executive operations, or strategic initiative management experience,
  • OR in lieu of a degree,
  • A combined minimum of 13 years' higher education and/or work experience, including a minimum of 9 years' proven project, program, executive operations, or strategic initiative management experience.
  • Proficiency with personal computers as well as pertinent software packages.
  • Strong knowledge of project management methodology, executive governance practices, operating routines, and cross-functional delivery management.
  • Strong verbal and written communication skills, with demonstrated ability to influence, negotiate, synthesize complex information, and gain consensus across senior stakeholders.
  • Regularly communicates verbally and in writing with executive management on status, risks, decisions, dependencies, and outcomes of initiatives in a clear, concise, and executive-ready manner.
  • Excellent problem-solving skills.
  • Ability to work individually as well as a member of a team.
  • Self-motivated, results-driven and well-organized individual.
  • Ability to handle multiple tasks and work under time constraints in support of various assignments.
  • Ability to function professionally at many different levels (clients, management and peers).
  • Strong interpersonal skills necessary to build trusted relationships with business partners, executive stakeholders, and cross-functional teams within and outside the organization.
  • Ability to build mutual trust and encourage respect; open to diverse points of view.


Education and Experience Preferred:
  • Project Management Professional (PMP) certification.
  • Program Management Professional (PgMP) certification.
  • Master's degree.


We support our team members with generous benefits.
  • Competitive compensation
  • Health, welfare, and retirement benefits
  • 401(k) match at 5%
  • Work-life balance and flexible work arrangements
  • Banking Officers start with 25 days PTO plus 12 paid holidays
  • 40 hours paid volunteer hours per year
  • Much more. For details, see: M&T Benefits Overview


M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $107,500.00 - $179,100.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location
Buffalo, New York, United States of America

About M&T Bank Corporation

M&T Bank is a financial holding company headquartered in Buffalo, New York. M&T's principal banking subsidiary, M&T Bank, operates banking offices in New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia, and the District of Columbia. Trust-related services are provided by M&T's Wilmington Trust-affiliated companies and by M&T Bank. M&T Bank traces its origins to the founding of Manufacturers and Traders Bank in Buffalo, New York. As a result of mergers, acquisitions, and name changes, M&T Bank Corporation's principal bank is now known as Manufacturers and Traders Trust Company or M&T Bank. M&T Bank reorganized under a bank holding company in 1969 called First Empire State Corporation. The name was changed in 1998 to M&T Bank Corporation, whose common stock is listed on the New York Stock Exchange and trades under the symbol "MTB."

M&T Bank Corporation Careers

Join the vibrant team at M&T Bank Corporation, a leading financial institution where innovation meets tradition, offering a plethora of job opportunities across various sectors. As one of the most respected banks in the nation, M&T Bank Corporation is the perfect place to jumpstart or advance your career in the financial services industry.

Work You’ll Do

At M&T Bank Corporation, you will be part of a culture that cherishes diversity, leadership, and professional growth. Engage in work that makes a real difference in the community while fostering your career development through comprehensive training programs and diverse learning opportunities.

Innovate and Lead

Embrace the chance to work on projects that integrate cutting-edge financial technologies with robust, traditional banking practices. M&T Bank Corporation is at the forefront of the financial industry, offering innovative solutions that redefine banking standards. Our leadership in the market is driven by a commitment to excellence and continuous improvement.

Career Growth and Opportunities

Whether you are looking for an entry-level position or a more senior role, M&T Bank Corporation provides a dynamic pathway for career advancement. With a variety of job opportunities ranging from internships to full-time positions, you can find the perfect match for your skills and ambitions. Our team is dedicated to helping you navigate your career path with tailored development plans and leadership training.

Join Our Team

Explore job opportunities and join a team that values hard work, creativity, and strategic thinking. M&T Bank Corporation is hiring professionals who are passionate about finance and eager to contribute to a team-oriented environment. Enhance your skills through hands-on experience and ongoing professional development.

Networking and Professional Development

At M&T Bank Corporation, networking and professional development are part of our DNA. Connect with industry leaders, participate in high-impact networking events, and take advantage of our mentorship programs. Our employees benefit from a supportive network that boosts their career trajectories and fosters meaningful professional relationships.

Benefits and Culture

Enjoy a comprehensive benefits package that supports both your professional and personal life. M&T Bank Corporation offers competitive salaries, health benefits, and retirement plans designed to ensure the well-being of our team members and their families. Experience a supportive and inclusive culture where every employee is valued and given the opportunity to thrive.

How to Apply

Ready to take the next step in your career? Visit the M&T Bank Corporation Careers page to browse current openings, submit your resume, and prepare for your interview. We are excited to see how your skills and ideas can contribute to our continued growth and success.

Stay Connected

Keep up to date with the latest from M&T Bank Corporation by following our careers blog. Gain insights from our experts and stay informed about new job openings and upcoming networking events. Join M&T Bank Corporation today and be part of a team that is dedicated to growth, innovation, and leadership in the banking industry. Your future starts here!
Learn more about M&T Bank Corporation
Size
17,115 employees
Market Cap
$25.2 billion
Industry
Finance & Insurance
Net Income
$1.3 billion
Founded
1868
5 Year Trend
+0.2%
NASDAQ
MTB
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at M&T Bank Corporation

More Business Services Jobs

Find similar Program Manager - Executive Operations jobs:

NationwideBuffalo, NY