Genpact Limited

Program Manager - Enterprise Programs 3

Genpact Limited$100K — $125K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Commerce, Economics, Finance, or related field
  • Master's degree in Business Administration or Business Analytics preferred
  • Certifications in project management methodologies such as PMP, PRINCE2, and Agile-related certifications
  • Experience in API Integration and Solution Architecture
  • Proficient in Program Management and Change Management techniques

Responsibilities

  • Drive end-to-end rollout of growth initiatives across 150+ accounts
  • Build and run a program governance framework for tracking and reporting
  • Translate growth strategies into actionable execution plans
  • Establish KPIs and implement tracking for initiative performance
  • Collaborate with various teams to mitigate blockers in implementation
  • Design lightweight, scalable tools for process optimization
  • Manage interdependencies and sequence initiatives to minimize team overload
  • Facilitate weekly meetings to review initiative progress and challenges

Benefits

  • Hybrid work model
  • Professional development opportunities through certifications
  • Collaborative environment with multiple teams
  • Engagement with senior leadership in initiative reporting
  • Access to advanced tools and methodologies for efficiency
Full Job Description
Program Manager - Enterprise Programs

Job Description

Own the systematic rollout of growth initiatives across the P155 account portfolio. This is a delivery-heavy, tech-first PM role: you will operationalize commercial and growth programs at scale, drive adoption across 150+ accounts, and turn strategy into tracked, measurable execution with single-threaded accountability.

Responsibilities
• Drive end-to-end rollout of P155 growth initiatives across 150+ accounts - from design intake through pilot, scale, and steady-state adoption.
• Build and run the program governance layer: milestone tracking, RAID logs, adoption dashboards, and exception-based escalation to leadership.
• Translate growth strategy into structured execution plans with clear owners, cadences, and success metrics per account/segment.
• Instrument every initiative with data - define KPIs, build tracking, surface adoption gaps, and report verdict-first status to senior leadership.
• Coordinate across LCPs, GRMs, Unit Heads, sales enablement to remove blockers and enforce cadence compliance.
• Stand up scalable, lightweight tooling (trackers, automation, AI-assisted workflows) over heavy process - bias toward minimum viable rollout.
• Manage interdependencies across concurrent initiatives, sequencing rollouts to avoid account-team overload.
• Run weekly operating rhythm: pipeline of initiatives, at-risk accounts, and next-action plans.

Qualifications
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications
AZ-400: Designing and Implementing Microsoft DevOps Solutions - MicrosoftMicrosoft, ITIL 4 Foundation Certificate in IT Service Management - SkillsoftSkillsoft, PMI Agile Certified Practitioner (PMI-ACP) - Scaled Agile, Inc.Scaled Agile, Inc., PRINCE2 Practitioner - PeopleCraftPeopleCraft, Project Management Professional (PMP) - Virtual Learning Academy (VLA)Virtual Learning Academy (VLA)

Required Skills
API Integration, Change Management, Program Implementation, Program Management, Project Portfolio Management (PPM), Scaled Agile Framework (SAFe), Solution Architecture, User Experience (UX)

Language
English (Required)

Language Proficiency -
Proficient - C2

Additional Job Location -

Job Type
Regular

Master Skill List -
Enterprise Programs

Remote Type -
Hybrid

Work Shift -
Day Job (United States of America)

The approximate annual base compensation range for this position is:
100,000 to 125,000 USD

"Los Angeles California-based candidates are not eligible for this role"

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.

About Genpact Limited

Genpact is a global professional services firm that makes business transformation real. They drive digital-led innovation and digitally-enabled intelligent operations for their clients, guided by their experience running thousands of processes primarily for Global Fortune 500 companies. They think with design, dream in digital, and solve problems with data and analytics. Combining their expertise in end-to-end operations and their AI-based platform, Genpact Cora, they focus on the details ? all 90,000+ of them ? that make a real difference to their clients and the customers they serve.
Learn more about Genpact Limited
Size
96,500 employees
Market Cap
$8.1 billion
Industry
Net Income
$308.2 million
5 Year Trend
+8.6%
Revenue
$3.7 billion

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