This position will drive disciplined execution, operational readiness, and process excellence across Capricor's commercial launch program. This role sits at the center of cross-functional coordination-ensuring teams are aligned, risks are surfaced early, timelines are maintained, and launch-critical processes are mapped, optimized, and repeatable.
The ideal candidate brings experience supporting biotech/pharma commercial launches, paired with strong program management, operational excellence, and process-improvement capabilities. This role is designed for someone who thrives in structured planning, cross-functional orchestration, and building scalable frameworks in a fast-moving, high-growth environment.
ResponsibilitiesCommercial Launch Program Management- Maintain the integrated commercial launch plan, tracking timelines, dependencies, and critical-path activities across Commercial, Medical, Market Access, Patient Services, Supply Chain, Quality, and Finance.
- Drive cross-functional launch meetings: set agendas, capture decisions, track action items, and ensure accountable follow-through.
- Prepare materials for commercial readiness reviews, governance meetings, and executive updates.
Operational Excellence & Process Optimization- Map, document, and optimize cross-functional launch processes, identifying bottlenecks and opportunities for standardization.
- Build and maintain repeatable operating mechanisms (templates, trackers, dashboards, workflows, RACI matrices).
- Support continuous improvement by introducing tools, metrics, and operational discipline to strengthen execution quality.
Risk Management & Governance- Identify and mitigate risks, dependencies, and resource constraints impacting launch readiness.
- Ensure alignment between functional plans and enterprise-level objectives, escalating issues when necessary.
- Maintain structured documentation (decision logs, RAID logs, governance summaries) to ensure transparency.
Cross-Functional Alignment & Communication- Translate high-level strategic goals into executable workplans with clear owners, timelines, and measurable outcomes.
- Serve as the central coordinator connecting Commercial with supporting functions (Regulatory, Quality, Supply Chain, Medical Affairs, Finance).
- Enable consistent communication and ensure all teams have access to up-to-date timelines, plans, and reference materials.
Post-Launch Optimization- Support post-launch retrospectives by gathering lessons learned and integrating improvements into future launch frameworks.
- Partner with functional leads to refine SOPs, playbooks, and operational processes for future programs.
Requirements- Bachelor's degree required; PMP, CAPM, Lean/Six Sigma, or program management training a strong plus.
- 3-5+ years of experience supporting biotech/pharma commercial launches (required).
- Experience in program management, operational excellence, or process optimization within life sciences.
- Strong ability to manage multiple parallel workstreams, synthesize complex information, and drive structured execution.
- Excellent communication, facilitation, and follow-through skills; effective at influencing without authority.
- Proficiency with project management and workflow tools (Smartsheet, MS Project, Asana, Monday.com, Miro, etc.).
- Comfort working in a dynamic, lean biotech environment with evolving priorities and accelerated timelines.
Work Environment & Physical Demands- Office work environment with occasional travel for planning sessions and cross-functional workshops.
- Ability to manage multiple priorities with high attention to detail and strong organizational discipline.
$100,000 - $140,000 a year
