Program Manager

Aptive

$110K — $130K *
US-AnywhereRemote in United States
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of healthcare program management experience
  • Master's Degree in Public Health, Healthcare Administration, or related field
  • 6+ years supporting a large corporation or federal agency, preferably the VA
  • Ability to obtain VA network access and meet all background investigation requirements
  • Active Project Management Professional (PMP) certification required

Responsibilities

  • Lead program management for care management under the VA Office of Suicide Prevention
  • Serve as liaison between contractor team and VA leadership
  • Develop and maintain comprehensive program documentation
  • Coordinate workgroups with clinical, policy, and IT stakeholders
  • Monitor program performance against metrics and recommend corrective actions
  • Support federal reporting requirements and prepare required documentation

Benefits

  • Collaborative and mission-driven work environment
  • Opportunity to positively impact Veteran health outcomes
  • Engagement with various clinical and operational teams
  • Access to federal healthcare resources and programs
  • Potential for career growth and advancement within the VA system
Full Job Description
Job Summary

We are seeking an experienced Program Manager to support the VA's Office of Suicide Prevention (OSP) under the Elevated Risk Care Management initiative, helping to plan, execute, and oversee programs that directly impact Veteran health outcomes and safety. In this critical federal healthcare role, you will work alongside VA clinical and administrative leaders to drive the execution of targeted program goals within a large, integrated healthcare system. Your work will contribute to life-saving initiatives designed to identify, monitor, and support Veterans at elevated risk, ensuring continuity and quality of care across the VA enterprise. The ideal candidate is a highly organized, mission-driven leader who thrives in complex, matrixed federal healthcare environments and brings a collaborative working style that bridges clinical, operational, and policy stakeholders. You are equally comfortable navigating government bureaucracy and driving action, with a bias toward measurable outcomes and process discipline.

Primary Responsibilities

Lead end-to-end program management activities — including planning, initiating, executing, monitoring, and closing — for care management workstreams under the VA Office of Suicide Prevention's Elevated Risk initiative. Serve as the primary point of contact and liaison between the contractor team and VA program leadership, facilitating communication, resolving issues, and ensuring alignment with OSP strategic priorities and performance goals. Develop and maintain program documentation including project plans, schedules, risk registers, status reports, and performance dashboards to ensure transparency and accountability across all program activities. Coordinate cross-functional workgroups involving VA clinical staff, policy experts, and IT stakeholders to support the integration of care management protocols into the broader VA healthcare delivery system. Monitor program performance against established metrics and milestones, proactively identifying risks or gaps and recommending corrective actions to ensure timely achievement of contract deliverables and program outcomes. Support federal reporting requirements, including the preparation of briefings, white papers, Congressional reports, and other artifacts as directed by the VA Contracting Officer's Representative (COR) or program leadership.

Minimum Qualifications

10+ years of experience in healthcare program management, with demonstrated expertise in areas relevant to integrated health system operations, care coordination, or behavioral health program support. Master's Degree in Public Health, Healthcare Administration, Business Administration, or a closely related field required. Minimum 6 years of experience supporting a large corporation or federal government agency, with a strong preference for direct experience working within or alongside the Department of Veterans Affairs or another federal health agency (e.g., HHS, DoD). Ability to obtain and maintain VA network access and meet all applicable VA background investigation and suitability requirements; active government security clearance or prior federal suitability determination is a plus. Must be legally authorized to work in the United States without sponsorship; U.S. citizenship may be required to meet VA facility access and background check standards. Active Project Management Professional (PMP) certification or equivalent recognized project/program management credential (e.g., PgMP, FAC-P/PM) required at time of application.

Desired Qualifications

• Prior experience supporting VA Office of Suicide Prevention, VA Mental Health, or a related federal behavioral health program. • Familiarity with VA program governance frameworks, including VA Directives, VHA Handbooks, and federal acquisition regulations (FAR) as they relate to program execution. • Experience with VA enterprise systems such as VistA, CPRS, or the VA's Suicide Prevention Application Network (SPAN) or similar clinical data tools. • Knowledge of evidence-based care management models for high-risk populations, including safety planning, lethal means counseling, or collaborative care frameworks. • Experience preparing executive-level briefings, program status reports, or Congressional deliverables in a federal healthcare contracting environment.

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