Program Manager

Applied Industrial Technologies

$90K — $110K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience with ERP systems, preferably P21/Epicor
  • Strong understanding of industrial/distribution processes like order management, procurement, inventory, service
  • Proven track record in designing and documenting business processes for clean data
  • Experience working with multiple business units or subsidiaries of varying process maturity
  • Ability to navigate ambiguity and operate independently

Responsibilities

  • Own and maintain the P21 golden template across ~20 subsidiaries
  • Define and enforce data entry standards to ensure built-in data quality
  • Identify and close gaps in processes leading to inconsistent data
  • Manage the data pipeline from P21 to Prism, ensuring accuracy and timeliness
  • Define field mapping, transformation logic, and data quality requirements
  • Act as the business liaison for the Epicor cloud migration
  • Coordinate with the Data Manager on governance and AI readiness

Benefits

  • Executive visibility and involvement in shaping operational data infrastructure
  • Opportunity to work closely with various departments (IT, Finance, Operations)
  • Engagement in a critical three-year data strategy initiative
  • Limited team size allows for greater individual influence and impact
  • Foundation role that encourages professional growth and leadership in process design
Full Job Description
The Process Manager is Applied Fluid Power's owner of how work flows through its ERP systems and how that work produces clean, reliable data. This role sits at the intersection of business operations and data integrity - responsible for the P21 golden template, ERP process design, and the pipeline that moves operational data into Applied Fluid Power's analytics and AI platforms.

This is a critical hire for Applied Fluid Power's three-year data strategy. Clean data at the point of entry is the foundation everything else is built on.

ERP Process Design & Governance

  • Own and maintain the P21 golden template across Applied Fluid Power's ~20 subsidiaries
  • Define and enforce data entry standards at the process level - ensuring quality is built in, not corrected downstream
  • Identify and close process gaps that produce bad, missing, or inconsistent data
  • Partner with subsidiary operations leaders to align local processes to Applied Fluid Power standards

P21-to-Prism Pipeline
  • Own the data pipeline from P21 (ERP) to Prism (analytics layer) - ensuring completeness, timeliness, and accuracy
  • Define field mapping, transformation logic, and data quality thresholds
  • Work with IT to troubleshoot and resolve pipeline failures

Epicor / Cloud Migration Coordination
  • Serve as the business-side point of contact for the Epicor lift-and-shift migration
  • Validate that cloud migration preserves data quality and process integrity
  • Ensure the golden template is carried forward, not overwritten, during migration

Cross-Functional Coordination
  • Coordinate tightly with the Data Manager on governance, metadata standards, and AI pilot readiness
  • Ensure ERP processes support data tagging, supplier connectivity, and downstream AI use cases
  • Participate in the community of practice as the ERP and process subject matter expert


What We're Looking For

Required
  • 5+ years of experience with ERP systems, with hands-on P21 / Epicor experience strongly preferred
  • Strong understanding of distribution or industrial business processes (order management, procurement, inventory, service)
  • Demonstrated ability to design and document business processes that produce clean, structured data
  • Experience working across multiple business units or subsidiaries with varying levels of process maturity
  • Comfortable operating in ambiguity and working without a large team beneath you

Preferred
  • Experience with ERP cloud migrations (lift-and-shift or re-implementation)
  • Familiarity with data pipelines, analytics platforms (e.g., Power BI, Prism), or data governance concepts
  • Prior experience at a fluid power, industrial distribution, or manufacturing company


How This Role Fits

The Process Manager reports into Applied Fluid Power's Data & AI function and coordinates closely with IT, Finance, and subsidiary operations leadership. It works in tandem with the Data Manager - who owns governance standards and the business data framework - while this role owns the ERP-side execution of those standards.
This is a foundational hire. You won't have a large team, but you'll have executive visibility, meaningful scope, and the ability to shape how Applied Fluid Power's operational data infrastructure evolves over the next three years.

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