Texas Health and Human Services Commission requires the services of 1 Program Manager 3, hereafter referred to as Candidate(s), who meets the general qualifications of Program Manager 3, Project Management and the specifications outlined in this document for the Texas Health and Human Services Commission.

Responsibilities:
• Strategic Liaison and Translation
o Work with program areas and project sponsor to plan and execute multiple analytics projects asynchronously.
o Lead as technical program manager creating hybrid Agile sprint cycles, epics and stories, as well as Waterfall project plans and all project artifacts
o Manage the scrum of scrum ceremonies to sync across Agile sprint teams and applying principles from the Scaled Agile Framework (SAFe)
o Act as a primary point of contact for program staff with data needs for federal, state, and internal reporting.
o Explain project findings and data limitations in simple, non-technical language to agency leadership and program staff.
• AI Prompting and Data Synthesis
o Develop and refine effective AI prompts and query strategies to retrieve and synthesize program strategies for complex data domains.
o Develop a library of standardized prompts and query templates for common reporting needs.
• Data Reporting and Visualization
o Ensure project teams properly extract, integrate, and analyze data from multiple complex internal and external sources to support HHS program needs.
o Collaborate with end-users and performance analysts or IT leaders to create and validate visualizations for program monitoring and official reporting.
o Provide subject matter expertise on validating output from AI, particularly with respect to identifying and mitigating hallucinations.
o Ensure all data outputs adhere to agency reporting standards, data governance, and compliance regulations.
• Data Literacy and Training
o Champion data literacy across the organization by planning and staffing AI training teams.
o Promote a data-driven culture by enabling and empowering all staff to effectively utilize data and AI.
• Collaboration and Problem-Solving
o Work closely with data engineering, IT, and Program teams to troubleshoot data-related issues and address inconsistencies and mitigation strategies.
o Provide expert guidance to program staff on interpreting data trends and answering complex data questions.
o Stay up to date on new AI and data analytics tools and techniques to continuously improve program competencies.

Required:

• 8 Required Experience translating complex analytics project intakes and business requirements into clear, actionable plans for prioritization and implementation.
• 8 Required Experience explaining complex data initiatives in simple, non-technical language to end-users and leaders of all levels.
• 8 Required Experience in complex data programs as a senior project manager and/or data liaison role.
• 8 Required Experience collaborating with end-users, performance analysts and agency leaders to validate project/program reports, presentations for monitoring and official reporting.
• 8 Required Excellent communication, presentation, and interpersonal skills.
• 8 Required Experience with presentation and design tools such as PowerPoint and Visio.

Preferred:

• Experience as a senior project manager creating hybrid Agile sprint cycles, epics and stories, as well as Waterfall project plans and all project artifacts
• Experience with Business Intelligence/Data Warehouse
• Experience acting as the primary point of contact for program staff with data needs for federal, state, and internal reporting.
• Experience working in a health and human services or similarly regulated environment, with a strong understanding of program data and reporting requirements.
• Experience with data governance and data quality principles
• Experience managing scrum of scrum ceremonies to sync across Agile sprint teams and applying principles from the Scaled Agile Framework (SAFe)
• Experience ensuring project teams properly extract, integrate, and analyze data from multiple complex internal and external sources to support HHS program needs.
• Experience collaborating with end-users and performance analysts or IT leaders to create and validate visualizations for program monitoring and official reporting.
• Experience leading a performance management and analytics initiative at a State of Texas agency
• Experience championing data literacy across the organization by developing and conducting training sessions for non-technical staff.
• Experience training and mentoring staff with varying levels of data literacy.
• Experience with State and Federal monitoring and reporting compliance for a Major Information Resources Project (MIRP)
• Experience developing Advanced Planning Documents (APD) and Business Case Workbooks for a Major Information Resources Project (MIRP) with blended State GR and Federal Financial Participation (FFP) - All Funds
• Experience applying responsible AI practices and compliance with agency standards.