Cisco

Program Management Lead, Segment Strategy & Process

Cisco • $103K — $157K *
Research Triangle Park, NC 27709In-Person
Information Technology
5 - 7 years of experience
Yesterday
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Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • 5+ years of relevant experience in program management.
  • Strong communication and influence skills to build trust across stakeholder networks.
  • Proficient in project planning and management, especially in Asana.
  • Experience with transformational programs and capability delivery.

Responsibilities

  • Drive foundational program setup across initiatives and manage team deliverables.
  • Create and manage leadership status reporting for the team portfolio.
  • Facilitate and own stakeholder meetings, including agenda and execution.
  • Ensure alignment and collaboration across all functions involved in delivery.
  • Partner with leads to define success metrics and build business cases.

Benefits

  • Flexible work-from-home options available anywhere in the US.
  • Opportunity to influence major transformational initiatives.
  • Collaboration with diverse teams across multiple business segments.
  • Exposure to cutting-edge tools and technologies like AI for program management.
  • Access to professional development opportunities within Cisco.
Full Job Description
The application window is expected to close on: 07/20/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This role can be conducted anywhere in the US.

Role Overview

You will own end-to-end program management for the full suite of initiatives driven by the Business Segment Strategy & Process team - from program setup and day-to-day project management through leadership reporting, stakeholder management, business case development, and cross-functional interlocks that ensure successful delivery (e.g., Business Capabilities, Activation).
Why This Role Matters

Cisco is undergoing a series of major transformations - OneCisco CRM, Gong, and Unified Customer Definition (UCD) - all sought at driving recurring revenue and durable growth. Success depends on deeply understanding and addressing the distinct business strategies and go-to-market motions of each Business Segment (High Touch, Focus, Velocity-Mid, and Digital-Small Accounts), and on delivering the capabilities that enable the field to sell bigger, faster, and smarter. This role is the connective tissue that keeps that work organized, on track, and accountable to outcomes.
What You Will Do
  • Program Setup & Management: Drive foundational program setup across our initiative portfolio - including project plan and roadmap creation - and manage the team to deliver against key dates, activities, and achievements. Proactively surface and resolve risks and dependencies, identify the business decisions required, and ensure they get made.
  • Leadership Reporting: Own the creation and cadence of recurring leadership status reporting across the full team portfolio.
  • Stakeholder Management: Drive interlocks with our extended stakeholder network - establishing the cadence and owning the meetings end to end, including agenda and facilitation.
  • Cross-Functional Collaboration: Ensure effective interlocks with all functions involved in delivery (e.g., Business Capabilities, Activation). Recommend the cadences that best keep us aligned, and own them from creation through facilitation.
  • Business Case Creation: Partner with the Segment Strategy & Process leads to define success metrics for each initiative and build the business cases that justify and measure them.
Who You Are

Minimum Requirements
  • Bachelor's degree and 5+ years of relevant experience.
  • Communication & Influence: You collaborate effectively and build credibility and trust across an extended stakeholder network.
  • Program Management Core Skills: You know how to stand up a program from day one - the cadences and collateral required, the foundational steps (stakeholder mapping, scope and phasing definition), and how to build and manage a detailed project plan in Asana.

Preferred Requirements
  • AI Proficiency: You harness AI effectively as both a thought partner and an efficiency multiplier - whether that's accelerating status reporting and meeting summaries, pressure-testing a case, or drafting first-pass narratives and presentations. You're always looking for creative new ways to infuse it into how you and the team work.
  • Transformational Program Expertise: You've managed a comprehensive transformational program spanning strategy creation, capability delivery, and enablement - and you understand how those components fit together.
  • Independent, Creative Problem Solving: The team will rely on you to anticipate and prevent issues, and to creatively solve them when they arise.
  • Storytelling Ability: You can craft a narrative and present to all levels of seniority. You have very strong PowerPoint skills and can independently build a compelling presentation.
  • Leadership: You take genuine ownership, want to help build the team's strategic direction, and advise on standard methodologies to improve how we operate.
  • Cisco Sales Acumen: You bring a baseline understanding of Cisco's business and Sales motions.

enefits and privileges of employment. Please contact us to request accommodation.

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Telecommunications & Hardware
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ
CSCO
* Ladders Estimates

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