Program Director- CSS

Behavioral Health Network, Inc.

$70K — $100K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or GED required; bachelor's degree in a clinical or human-services field preferred.
  • Clinical licensure such as LADC I, LICSW, or LMHC preferred.
  • At least five years of experience in human services; two years in a supervisory role required.
  • Preferred experience in leading substance-use treatment, clinical residential, or stabilization services.
  • Desired experience in managing services generating third-party revenue.
  • Working knowledge of Massachusetts DPH Bureau of Substance Addiction Services regulations required.
  • Commitment to principles of harm reduction and person-centered care essential.

Responsibilities

  • Provide clinical and operational leadership for the Clinical Stabilization Services program.
  • Plan and direct program operations aligned with BHN's mission and regulatory requirements.
  • Ensure high-quality, trauma-informed clinical services in a safe residential environment.
  • Oversee admissions, treatment planning, and transitions to continuing care.
  • Promote collaboration among multidisciplinary teams to address individual treatment needs.
  • Maintain compliance with licensing and regulatory standards.
  • Lead staff recruitment, training, and professional development initiatives.
  • Monitor program performance, financial records, and quality assurance activities.

Benefits

  • Professional development opportunities.
  • Supportive work environment promoting person-centered care.
  • Collaboration with a multidisciplinary team.
  • Access to resources for community integration.
  • Strong focus on employee training and compliance.
Full Job Description
What You Will Do:
  • Provide clinical, administrative, fiscal, and operational leadership for BHN's Clinical Stabilization Services program.
  • Plan, develop, organize, and direct program operations in alignment with BHN's mission, program goals, and applicable regulatory and accreditation requirements.
  • Ensure high-quality, person-centered, trauma-informed, harm-reduction, and recovery-oriented clinical services within a safe and structured residential environment.
  • Oversee admissions, census, assessments, treatment planning, clinical programming, documentation, utilization review, discharge planning, and transitions to continuing care.
  • Promote effective multidisciplinary collaboration among clinical, medical, nursing, recovery-support, and case-management staff to meet each individual's treatment needs.
  • Maintain program licensing and regulatory compliance, including applicable Massachusetts DPH, Bureau of Substance Addiction Services, and accreditation requirements.
  • Lead recruitment, onboarding, training, supervision, performance evaluation, corrective action, and professional development for program leaders and staff.
  • Monitor incidents, complaints, required training, documentation quality, productivity, financial records, contract billing requirements, and quality-assurance activities.
  • Partner with senior leadership on annual budgeting, resource planning, operational forecasting, and the responsible use of program resources.
  • Strengthen relationships with withdrawal-management programs, referral sources, payers, community providers, recovery supports, and other BHN services to promote continuity of care.

Who You Are:
  • High school diploma or GED required; bachelor's degree in a clinical or human-services field preferred.
  • Clinical licensure, such as LADC I, LICSW, or LMHC, preferred.
  • At least five years of experience in human services required, including a minimum of two years of supervisory experience.
  • Experience leading substance-use treatment, clinical residential, or stabilization services preferred.
  • Experience managing services that generate third-party revenue preferred.
  • Working knowledge of Massachusetts DPH Bureau of Substance Addiction Services regulations and applicable licensing requirements.
  • Commitment to individual empowerment, human rights, harm reduction, person-centered trauma-informed care, recovery, and community integration.
  • Excellent leadership, communication, organization, technological, collaboration, decision-making, and conflict-resolution skills.

Salary Range: $70,000-$100,000

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