Summary

Incumbent's primary responsibility will be to support the data analysis, product development and reporting needs of the Office of Analytics & Performance Integration (API), Veteran Support Service Center-Management Reporting (VSSC-M) section, including the development of internal operational tools (like Webhit and product satisfaction reporting), as well as, tools to help leadership at all levels of the organization better manage the delivery of healthcare and associated business functions.

Duties

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Major duties include but are not limited to:

• Develop solutions, in both conceptual design and technical coding, prepping data, and developing tools to ensure delivery of high standard initiatives fit for purpose, design and code.
• Analyzing, designing, developing, testing, maintaining and supporting products built using Microsoft Business Intelligence Suite, Integrations Services, Analysis Services, Reporting Services, Pyramid Analytics,.NET Applications, and all associated Extract / Transfer / Load (ETL) activities to prepare data, apply business rules and quality assurance, and to stage data for reporting.
• Collaborate effectively with its field and program office stakeholders and field users of the products developed.
• Supports national data analysis, data mining, reporting and program development.
• Independently, designing and implementing data reporting systems like Reporting Services Reports, OLAP cubes and subsequent front end tools for interacting with the cubes (i.e. Pyramid Analytics), or .NET applications for retrieving and displaying statistical data from various VA databases and sources on the VSSC website or on our internal portals.
• Evaluates data from the various VA data systems and makes recommendations.
• Produces analytical reports and studies that are made available to a wide-variety of constituents, including oversight bodies and external stakeholders such as Office of the Inspector General (OIG), Government Accounting Office (GAO), Office of the Medical Inspector (OMI) and numerous contractors.

Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m.

Telework: This position may be authorized for ad hoc telework. Telework eligibility will be discussed during the interview process. Ad hoc is defined as occasional, non-recurring telework.

Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position.

Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space.

Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work, unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer.

Position Description/PD#: Program Analyst / PD66009A

Relocation / Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background / security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/28/2026.

Time-in-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet Time-in-Grade requirements by the closing date of this announcement. For a GS-13 position, you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your Time-in-Grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year Time-in-Grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year Time-in-Grade. Note: Time-in-Grade requirements also apply to former Federal employees applying for reinstatement, as well as.

You may qualify based on your experience as described below:

• GS-13 Specialized Experience: For this position, you must have one year of specialized experience equivalent to at least the next lower grade, GS-12, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
  
  • Analyzes, designs, develops, tests, maintains and supports products built using Microsoft Business Intelligence (BI) Suite, Integrations Services, Analysis Services, Reporting Services, Pyramid Analytics, and .NET applications, including all associated extract/transfer/load (ETL) activities to prepare the data, apply business rules and quality assurance, and to stage the data for reporting.
  • Exercises initiative and collaborates effectively with field and program office stakeholders, as well as, field users of products developed, with complex and competing activities; such as constant changes to the technologies used and increased, competing demands for more products to be developed.
  • Independently designs and implements data reporting systems like SQL Server Reporting Services Reports (SSRS), Online Analytical Processing (OLAP) Cubes and subsequent front-end tools for interacting with the Cubes (i.e. Pyramid Analytics), or .NET applications for retrieving and displaying statistical data from various databases and sources.
  • Consults to understand customer needs, document requirements, develop solutions, both in conceptual design and technically, coding/prepping the data, and developing the tools and ensure that the initiatives being delivered are of a high standard, in terms of fit for purpose, design and code.
  • Ensures the accuracy of information delivered for assignments under purview, including, but not limited to, technical delivery, program ownership, accountability and long range strategic planning.
  • Produces analytical reports and studies that are made available to a wide-variety of constituents, including oversight bodies, and external stakeholders.
  • Develops training materials, comprehensive documentation, or other tools regarding all data and reporting products produced for end-users.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

This job opportunity announcement may be used to fill additional vacancies.

TheCareer Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.