Summary

This position is part of the Defense Human Resources Activity, Defense Human Resources Activity. The incumbent provides expert technical expertise and knowledge as it relates to monitoring, scheduling, and implementing travel card policies and initiatives.

Duties

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As a Program Analyst (Travel Programs) at the GS-0343-13 some of your typical work assignments may include:

• Formulate, design, and implement innovative, department-wide travel card policies and streamlined operating procedures; utilize predictive policy analysis to align DoW regulations with OMB, Treasury, GAO, and GSA directives while proactively eliminating administrative redundancies.
• Direct enterprise-level fraud, waste, and abuse (FWA) surveillance and forensic compliance analysis; deploy anomaly-detection methodologies, Merchant Category Code (MCC) pattern screening, and data-driven risk matrices to detect improper card usage, mitigate internal control vulnerabilities, and safeguard government funds.
• Serve as the principal technical expert and strategic authority for audits, reviews, and inspections; apply compliance engineering methodologies to participate in external reviews, resolve complex inquiries, and prevent regulatory misalignments with DoD FMR Volume 9 and DoW GTCC regulations.
• Conduct advanced statistical, qualitative, and diagnostic analyses of program portfolios (CBA/IBA); develop predictive data models to forecast emerging delinquency trends, calculate mission-critical ratios, and deliver high-impact, actionable data visualizations that enable DoW leadership to operate at peak operational efficiency.
• Cultivate and manage strategic partnerships across Department leadership, component commands, card-issuing financial institutions, and Agency Program Coordinators (APCs); serve as the primary operational liaison to resolve cross-organizational escalations, deliver executive briefings, and align enterprise travel card operations with DoD-wide mission priorities.
• Monitor, map, and optimize critical system interfaces between the Travel Card Program and external systems (e.g., DTS, military/civilian payroll); employ systematic troubleshooting and root-cause analysis to prevent functional system errors, ensure seamless data exchange, and perform continuous technical evaluations.
• Negotiate high-impact program improvements with senior officials and commercial partners while evaluating System Change Requests (SCRs); utilize capability gap analyses and digital dissemination frameworks to overcome organizational resistance, roll out modern training architectures, and drive resource-saving process changes.

Requirements

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Conditions of employment

• Must be a U.S. Citizen
• Occasional Travel
• Work Schedule: Full-time
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period
• Overtime: Occasionally
• Tour of Duty: Flexible
• Recruitment Incentives: Not Authorized
• Fair Labor Standards Act (FLSA): Exempt
• Financial Disclosure: Not Required
• Telework Eligibility: This position is telework eligible

Qualifications

You may qualify at the GS 13 , if you fulfill the following qualifications:

A. One year of specialized experience equivalent to the GS-12 grade level in the Federal service as listed below:

• Experience using laws, policies, and regulations governing the DoD Government Travel Charge Card (GTCC) Program.
• Skill in adapting analytical techniques to evaluate program effectiveness, reduce delinquency rates, and enforce mandatory split disbursement.
• Experience utilizing commercial card Electronic Access Systems (EAS) to conduct data queries and detect fraud, waste, and abuse.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

RE-EMPLOYED ANNUITANT: This position DOES NOT meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF?ver=LQ7feWw-8-5DI2tceUpmgA%3d%3d

All applicants must meet qualifications and eligibility criteria by the closing date of the announcement.

Interagency Career Transition Assistance Programs: This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position; Well qualified is defined as possessing the type and quality of experience that exceeds the positions minimum qualifications. and 3) submit the appropriate documentation to support your ICTAP eligibility. For more information:

https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/

Males born after 12-31-59 must be registered or exempt from Selective Service (see Who Needs to Register | Selective Service System : Selective Service System (sss.gov))

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.