Summary

See below for important information regarding this job.

Duties

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• Provides enterprise-level analysis, strategic planning, and operational support for DLA EEO programs, reforms, and priorities.
• Evaluates operations, workflows, timeliness, workload, service-delivery trends, and internal controls to identify risks, gaps, and opportunities for greater consistency, efficiency, accountability, and compliance.
• Develops and matures enterprise EEO governance through policies, procedures, standard operating procedures, decision frameworks, defined roles, performance measures, and management reviews.
• Applies federal EEO authorities and guidance, conducts policy and process crosswalks and program evaluations, documents findings, and monitors corrective actions.
• Supports modernization of reasonable accommodation process, complaints process and other EEO service-delivery systems. Maps workflows; develops and tests requirements; monitors case status and implementation and so on.
• Develops standardized dashboards, trackers, metrics, data definitions, reporting templates, and repositories that provide timely, actionable information while protecting sensitive and Privacy Act data.
• Validates quantitative and qualitative information, identifies trends and root causes, and prepares executive briefings, decision papers, reports, talking points, implementation plans, and recommendations.
• Plans EEO reform, training, compliance, and process improvement with DLA components, partners, resource offices, and oversight organizations.
• Sets milestones, owners, measures, and deliverables; tracks progress, barriers, and outcomes; supports audits and data calls; and may oversee American Sign Language, analytical, training, or other EEO contracts.

Requirements

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Conditions of employment

• Must be a U.S. citizen
• Tour of Duty: Flexible (https://www.dla.mil/Careers/Join-Our-Team/Benefits/#Work)
• Security Requirements: Non-Critical Sensitive
• Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
• Fair Labor Standards Act (FLSA): Exempt
• Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
• Recruitment Incentives: Not Authorized
• Bargaining Unit Status: No
• Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See https://www.tsa.gov/real-id for more information.

Qualifications

To qualify for a Program Analyst your resume and supporting documentation must support:

Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:

• Analyzing the operations of a federal EEO, civil rights, human resources, employee relations, disability, reasonable accommodation, compliance, or comparable organizational program. Experience must include identifying risks, process gaps, performance trends, and improvement opportunities and communicating findings, risks, and recommendations through executive-level briefings, decision papers, reports, or other professional products;
• Developing or evaluating program governance products, including policies, procedures, standard operating procedures, workflows, internal controls, roles and responsibilities, implementation plans, or performance measures. Experience must include coordinating implementation across multiple functional organizations;
• Using quantitative and qualitative information to build or maintain dashboards, trackers, reports, or other management tools. Experience must include validating information, translating findings into actionable recommendations, and monitoring project deliverables, milestones, progress, barriers, and results; and
• Researching and applying laws, regulations, policy, or formal guidance to assess program operations and recommend compliant courses of action. Experience must include coordinating process-improvement or corrective-action initiatives with organizational stakeholders.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

As required by 5 C.F.R. a7 302.106, DLA will provide Section 508 conformant ICT to employees with disabilities. All ICT interfaces with the public related to vacancy announcements and career transition opportunities must conform to the applicable requirements in the current ICT Standards and Guidelines (36 C.F.R. a7 1194).

For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf

Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/140025_vol300.PDF

Information for Veterans is available at: https://www.dla.mil/Careers/Programs/. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.