Program Analyst

Defense Human Resources Activity

• $95K — $115K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in program management or training development, preferably in a federal context.
  • Proficient in analyzing and improving travel systems, specifically the Defense Travel System (DTS).
  • Experience in delivering virtual training and creating training resources for various roles within DTS.
  • Strong skills in data analysis and metrics development using tools like Excel and Tableau.
  • Knowledge of Joint Travel Regulations and their application in training.

Responsibilities

  • Manage the DoD Travel Training Program, including planning and implementing training materials.
  • Develop program metrics to evaluate training effectiveness using Excel and Tableau.
  • Support enterprise training programs related to travel systems.
  • Create and update training content in response to regulatory changes.
  • Participate in travel-related training initiatives and events.

Benefits

  • Comprehensive benefits package for federal employees.
  • Access to a range of family-friendly benefits.
  • Eligibility for benefits varies based on position type and schedule.
Full Job Description
Summary

This position is part of the Defense Support Services Center, Defense Human Resources Activity. The incumbent will be responsible for Planning and developing training to impact and sustain knowledge and skills required by DoD travelers, authorizing officials and other travel support personnel.

Duties

Help

As a Program Analyst at the GS-0343-13 some of your typical work assignments may include:

  • Performs program management responsibilities for the DoD Travel Training Program in Distance Learning, Web-based and reference materials modalities to include the planning, development, implementation, delivery and evaluation.
  • Provide program metrics development in support of the DoD Travel Training Program using Excel and Tableau.
  • Provide DoD component support for enterprise training program (such as the Enterprise Web Training System).
  • Author DoD Travel Training content as enhancements or updates required by changes to laws, regulations, or system changes are implemented.
  • Participate in events and support initiatives related to travel enterprise topics related to training and system use.


Requirements

Help

Conditions of employment

  • Must be a U.S. citizen
  • Males born after 12-31-59 must be registered for Selective Service
  • Resume and supporting documents (See How To Apply)
  • Suitable for Federal employment, determined by a background investigation
  • May be required to successfully complete a probationary period
  • Work Schedule: Full Time
  • Overtime: Occasionally
  • Tour of Duty: Flexible
  • Recruitment Incentives: Not Authorized
  • Fair Labor Standards Act (FLSA): Exempt
  • Financial Disclosure: Not Required
  • Security: Non-Critical Sensitive, No Access


Qualifications

You may qualify at the GS-13, if you fulfill the following qualifications:

A. One year of specialized experience equivalent to the GS-12 grade level in the Federal service:

  • Analyze the functionality of the Defense Travel System (DTS) and make recommendations for changes and improvements to the system and travel training resources.
  • Provide virtual training on DTS functionality and administration/management (e.g. for roles of DTS Authorizing Official or Defense Travel Administrator), plus on the Joint Travel Regulations.
  • Write and update training resources on DTS functionality for all DTS roles and the Joint Travel Regulation. .


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Interagency Career Transition Assistance Programs: This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position; Well qualified is defined as possessing the type and quality of experience that exceeds the positions minimum qualifications. and 3) submit the appropriate documentation to support your ICTAP eligibility. For more information: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:

Persons with Disabilities - Schedule A

Special Hiring Authority for Veterans

Special Hiring Authority for Certain Military Spouses

Other Special Appointment Authorities - Subpart F

Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/register/)

The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.

NOTE: Declining to be interviewed or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy.

For more information, please visit


https://www.dla.mil/Portals/104/Documents/Careers/downloads/DoDGenAppInfo%2012-1-2020.pdf?ver=ECNbdsHtGilTd3OENN4A0Q%3d%3d

Other Notes:

Re-employed Annuitant: This position Does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at:

https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf

Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).


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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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