OverviewPlease note that this position is contingent upon the successful award of a contract currently under bid.
Summary:
Supports the Army Risk Reduction and Prevention Visualization Dashboard (CRRT) by delivering analytical and technical assistance, including data integration, system support, and user assistance. This role enables effective use of data to inform risk reduction strategies, enhance situational awareness, and support Army-wide prevention and readiness efforts.
The work to be performed under this contract will be performed in Arlington, VA, occasionally in Washington, DC, telework, or contractor approved facilities by the COR.
Responsibilities
Essential Job Functions:
- Provide analytical and technical support for the CRRT dashboard within Army Vantage
- Deliver Level 2 helpdesk support, including ticket review, troubleshooting, and resolution
- Manage user access requests and account configurations
- Assist with data ingestion from authoritative sources using SFTP or designated tools
- Monitor system performance and identify opportunities for improvement
- Support reporting and analysis of risk reduction data
- Coordinate with stakeholders to resolve system and data issues
Qualifications
Necessary Skills and Knowledge:
- Knowledge of helpdesk processes and system support
- Proficiency in Microsoft Office, Google Workspace, and AI tools
- Strong problem-solving and analytical skills
Minimum Qualifications:
- Bachelor’s degree in science, technology, or related field
- Minimum of five (5) years of relevant experience with data platforms or coding in Foundry
- Must be a US citizen
Preferred Qualifications:
- Master’s degree in a related field
- Background in data engineering or visualization
Pay and BenefitsAt Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.
