JOB DESCRIPTION:The Opportunity The
Professional Education & Physician Relations Manager is a
Remote position within the
Cardiac Rhythm Management Division.
The Professional Education & Physician Relations Manager is a Remote position within the Cardiac Rhythm Management Division.The team is primarily based in Austin, TX, and the role will require frequent travel. While Austin is the preferred location, Remote arrangements may be considered.As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.
The Professional Education & Physician Relations Manager leads the US strategy, development, and execution of physician education and engagement initiatives that directly support and advance business objectives. This role oversees the design and delivery of all professional education programs, including training programs, physician and employee preceptorships and proctorships and other relevant education and speaker programs. The Manager is responsible for cultivating, strengthening, and optimizing relationships with key opinion leaders (KOLs) and physician faculty to support education, training, and broader CRM organization strategies. In addition, this role ensures all healthcare professional (HCP) interactions - including consulting agreements, payments, and engagement processes - meet all applicable regulatory, legal, and industry compliance standards.
The position requires strong cross-functional collaboration with US and Global Sales, Marketing, Events, Clinical, R&D, Medical Affairs, Legal, and Compliance teams to deliver impactful, compliant, and high-quality education across the organization.
What You'll Work OnProfessional Education Leadership- Lead the strategy, development, and execution of physician focused training and education programs across all formats, including live, virtual, local, regional, and national settings.
- Oversee content design, clinical accuracy, and alignment with commercial and therapy specific priorities.
- Evaluate program effectiveness, incorporate stakeholder and participant feedback, and drive continuous improvement.
- Maintain strong knowledge of relevant therapies, products, clinical practice trends, and market dynamics.
Physician Relations & KOL Strategy- Build, manage, and expand a high performing network of KOLs to support US and global education programs, preceptorships, proctorships, advisory engagements and other relevant education and speaker programs
- Strengthen relationships with clinicians across specialties - including Fellows, Electrophysiologists, Cardiologists, Advanced Practice Providers, and hospital leadership - to advance education and engagement goals.
- Identify and develop faculty capable of supporting publications, podium presentations, and scientific communications, ensuring alignment with upstream teams for future product introductions.
- Oversee faculty onboarding, qualification processes, speaker development, and ongoing faculty performance standards.
Compliance Oversight- Ensure all HCP engagements comply with company policies, Fair Market Value guidelines, contracting processes, documentation requirements, payment workflows, transparency regulations, and global OEC/AdvaMed standards.
- Maintain audit readiness and work closely with Legal, Compliance, Medical Affairs, and Finance to confirm alignment with internal controls and regulatory expectations.
Preceptorship & Proctorship Management- Lead physician-led employee preceptorship programs designed to enhance clinical understanding and product expertise across internal teams.
- Lead physician preceptorships and proctorship programs.
- Oversee preceptor selection, qualification, scheduling, compliance documentation, and program evaluation.
- Partner with internal education, commercial, clinical, and marketing teams to define learning objectives, competency requirements, and participant criteria.
Cross Functional Collaboration- Partner with Internal Education, Global Marketing, Sales, R&D, Clinical, and Medical Affairs to support product launches, training initiatives, clinical insights, and faculty alignment.
- Collaborate with the Events team to ensure seamless execution of all professional education programs.
- Ensure consistent messaging, quality standards, and strategic utilization of physician faculty across all programs.
- Communicate program outcomes, risks, insights, and strategic recommendations to senior leadership.
- Drive operational improvements and contribute to scalable, best practice processes that enhance efficiency and impact.
Required Qualifications- Bachelors Degree
- MBA preferred
- 8 years of experience in MedTech professional education, clinical training, or physician relations.
- Position requires a high degree of integrated systems knowledge and a good understanding of our business perspective.
- Strong ability and capacity to keep up with evolving regulations and legislation impacting our business
- Effectively communicate ideas to meet business objectives with education programs or advisors linked to commercial support.
- Must be willing to attend key conferences for periodic training in this rapidly evolving arena of medical education involving health professionals.
Preferred Qualifications:- Bachelor's degree in business, life sciences, marketing, education, or a related field.
- Minimum of 3 years' experience leading or managing teams.
- Minimum of 5 years' direct experience engaging with KOLs or physician faculty, with demonstrated relationship building capability.
- Familiarity with global HCP compliance practices and cross border engagement considerations.
- Strong insight into key cardiovascular KOLs and clinical influencers.
- Experience leading operational improvements or scaling education systems.
- Ability to lead a team while also operating effectively as an individual contributor in a fast-paced environment.
- Experience designing and delivering training and education programs within the medical device industry.
- Ability to simplify and present complex clinical or technical topics effectively.
- Experience presenting to or negotiating with customers, hospitals, physicians, and professional organizations.
- Demonstrated success working in cross functional, field based, and matrixed environments.
- Excellent written and verbal communication skills and a proven ability to collaborate effectively.
- Strong project management skills with the ability to resolve issues and meet deadlines.
Travel Requirements:- Ability to travel up to 75%, domestically and internationally.
Apply NowLearn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
The base pay for this position is $99,300.00 - $198,700.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:Sales Support & Administration
DIVISION:CRM Cardiac Rhythm Management
LOCATION:United States of America : Remote
ADDITIONAL LOCATIONS:United States > Austin : 8701 Bee Caves Rd
WORK SHIFT:Standard
TRAVEL:Yes, 75 % of the Time
MEDICAL SURVEILLANCE:Not Applicable
SIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)
