Tata Consultancy Services

Production Support Analyst

Tata Consultancy Services$100K — $130K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in production support with a focus on AI/ML technologies.
  • Proficient in Java programming and debugging applications.
  • Strong understanding of Linux environments and database systems.
  • Experience in monitoring and resolving application and data-related issues.
  • Excellent collaboration skills with cross-functional teams.

Responsibilities

  • Provide production support by leveraging AI and machine learning capabilities.
  • Monitor, troubleshoot, and resolve infrastructure and application issues.
  • Perform analysis and debugging of Java applications and databases.
  • Ensure platform stability, performance, and operational readiness.
  • Collaborate with development and business teams to respond to production incidents.
  • Investigate and address recurring issues for long-term solutions.
  • Support deployments and operational processes for AI-driven solutions.

Benefits

  • Opportunity to work with cutting-edge AI and ML technologies.
  • Engagement in a cross-functional collaborative environment.
  • Focus on operational readiness and performance improvement.
  • Involvement in impactful projects related to document digitization and predictive analytics.
Full Job Description
Role Description

Provide production support leveraging AI/ML capabilities.
Monitor, troubleshoot, and resolve application, infrastructure, and data-related issues.
Perform analysis and debugging across Java applications, Linux environments, and database systems.
Support platform stability, performance, and operational readiness.
Collaborate with development, infrastructure, and business teams to resolve production incidents.
Investigate recurring issues and contribute to long-term resolution initiatives.
Support deployments, validation, and operational processes.
Assist in maintaining AI-driven solutions supporting document digitization, document extraction, and predictive analytics workloads.

Salary Range - CA$ 100,000 - CA$ 130,000 Per Year

Note:
  • TCS does not use artificial intelligence tools for candidate screening or evaluation.
  • This posting is for a current vacancy
  • The hiring process includes an initial screening by the TCS Hiring Team, followed by a technical evaluation and managerial discussion conducted by the Business Team, and concluding with the final HR evaluation.


TCS does not use artificial intelligence tools for candidate screening or evaluation. This post is for a current vacancy. The hiring process includes an initial screening, followed by a technical evaluation and managerial discussion.

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
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