POSITION SUMMARYResponsible for overseeing all manufacturing and packaging operations across cleansing bar (Phact) and chocolate production lines, including raw material dispensing, mixing, forming, processing, and packaging. Ensures employee safety, product quality, and achievement of daily production targets across all process stages. Operates in compliance with established standard operating procedures, cGMP requirements, and food safety standards. Provides direct supervision, coaching, and technical guidance to operators while supporting continuous improvement initiatives and collaborating with leadership to optimize performance in a multi-line manufacturing environment.
RequirementsMINIMUM JOB QUALIFICATIONS AND REQUIREMENTS• Bachelor Degree in Business, Engineering, Food Science, or related technical field, or equivalent experience
• Minimum 3 years of experience in a fast-paced manufacturing environment in a supervisory role (food, chocolate, dietary supplements or personal care products preferred)
• Experience supervising multi-stage manufacturing processes (dispensing, mixing, forming, packaging)
• Must be able to communicate effectively verbally and in writing
• Strong computer skills, including Microsoft Office
• Mechanical aptitude and hands-on troubleshooting experience preferred
• Working knowledge of cGMP, food safety, and/or cosmetic manufacturing standards preferred
• Must be willing to work overtime, weekends, or flexible shifts as needed
SUPERVISOR ACCOUNTABILITIES• Be on the production floor at least 75% of the time across both chocolate and cleansing bar lines
• Be an active driver on issues impacting employee safety, product quality, line efficiency, and process improvement
• Repairs
• Initiating repairs as needed across processing and packaging equipment
• Monitoring status of repairs
• Validating and following through on completed repairs
• Downtime
• Monitoring downtime across all stages of production
• Participating in efforts to resolve downtime issues
• Quality checks
• Production challenges across multiple lines
• Gain and maintain technical knowledge of:
• Quality processes, testing requirements, and standards
• Preventative maintenance schedules and updates
• Tool management and inventory
• Material management, pick lists, scanning, inventory transactions, and lot reconciliation
• Upstream and downstream processes affecting production schedules
• Ensure and monitor that Operators are:
• Following procedures and cGMP requirements
• Performing quality checks and taking appropriate actions
• Performing setup correctly and documenting activities
• Meeting changeover targets and run rate targets
• Completing required tasks and documentation in systems
• Facilitate interactions between operators, maintenance, quality, and warehouse teams
• Produce shift summaries including schedule adherence, equipment performance, quality deviations, and improvement opportunities
OTHER ESSENTIAL JOB DUTIES AND RESPONSIBILITIES• Drive quality and continuous improvement across cleansing bar and chocolate manufacturing operations
• Ensure compliance with all company policies, food safety, and regulatory requirements
• Support production schedules to meet manufacturing and shipping deadlines
• Collaborate with Planning, Warehouse, Maintenance, Quality, and HR
• Assist in developing and improving SOPs and operational processes
• Lead and enforce safety, housekeeping, and cGMP standards
• Train and develop employees to build multi-skilled teams across both production lines
• Reduce process variability and improve product consistency
• Conduct regular team meetings and performance discussions
• Complete employee evaluations, reports, and administrative responsibilities accurately and timely
• Coach and manage employee performance and accountability
• Maximize efficiency and utilization across all manufacturing processes
• Support implementation of operational improvements and new technologies
• Promote a culture of teamwork, accountability, and continuous improvement
• Participate in hiring, onboarding, and training of new employees
• Perform other duties as assigned
WORK ENVIRONMENT• Majority of time spent in manufacturing areas with moderate to high noise levels
• Exposure to food and personal care production environments (temperature variations possible)
• Smoke-free workplace
PHYSICAL REQUIREMENTS• Frequently required to stand, walk, bend, kneel, crouch, and reach
• Regularly lift and/or move up to 50 lbs.
• Push/Pull up to 300 lbs.
BenefitsWHAT WE OFFERProCaps provides: - Salary Range: Salary Range: $80,000 - $100,000 annually, depending on experience and qualifications
- Eligible for a discretionary company-wide bonus
- Top-Tier Medical, Dental & Vision Coverage - $0 when you qualify for the Wellness Program!
- Paid Time Off, Eight (8) Company Holidays
- 401(k) with Company Match - up to 4.5%
- 100% Company Life Coverage
- 100% Short Term Disability Coverage
- Gym Membership Reimbursement
- Vitamin Allowance + Discounts
- Company-Funded Health Savings Account ($1,600/year)
- Cash Reward Employee Referral Program
- Pet Insurance
APPLICATION DEADLINE : This position will remain open until filled. Applications will be reviewed on a rolling basis.
HOW TO APPLY : Click below to apply directly through our career portal.
