Job Title
Production Data Analyst
About your role:
As a Production Data Analyst, you will lead day-to-day data analysis that supports manufacturing operations within Output Solutions at Fiserv. You will work with operations leadership, site teams, and data specialists to maintain accurate reporting, document standard operating procedures, and improve performance visibility. Your work will help strengthen productivity, efficiency, and operational standards across production sites.
What you'll do:
- Develop and maintain working knowledge of production data analysis applications, reporting workflows, and standard operating procedures used across Output Solutions.
- Refine and support production standards in partnership with site leadership to improve consistency, productivity, and operational performance.
- Facilitate reporting development requirements and monitor delivery of production reports and production data outputs.
- Oversee production operator scorecards and support their use at the shop level to measure performance against established standards.
- Analyze production data to identify trends, gaps, and opportunities for process improvement across manufacturing sites.
- Conduct audits of vendor and internal operations to evaluate compliance with documented standards, reporting expectations, and operational requirements.
- Identify gaps in production reports or production processes and partner with stakeholders to implement solutions that improve accuracy and efficiency.
- Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you'll need to have:
- 4+ years of experience in business analysis, capacity planning, workforce management, or production analytics in a manufacturing, operations, or similar environment.
- 4+ years of experience querying and analyzing data in Structured Query Language (SQL) databases for reporting, validation, and operational decision-making.
- 4+ years of experience building dashboards, visualizations, and reporting outputs using Power BI or a similar data visualization platform.
- 2+ years of experience applying generative artificial intelligence, machine learning models, or similar analytical methods to support business analysis or process improvement.
- Bachelor's degree or higher in Computer Science, Analytics, Data Science, Engineering, or a related field or equivalent combination of education, related experience and/or military experience.
Experience that would be great to have:
- Experience in predictive analytics or prescriptive analytics for operational decision support.
- Experience in manufacturing, industrial engineering, process engineering, or a related operational environment.
- Experience developing statistical models or analytical models in a production or industrial setting.
- Experience using statistical tools to evaluate performance trends, process variation, or operational outcomes.
- Lean Six Sigma certification, International Organization for Standardization (ISO) certification, or equivalent process improvement certification.
How you'll work:
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
- This role requires use of a computer and audio equipment.
- This role requires flexibility to work non-standard hours, including weekends and holidays.
Travel: This role requires occasional travel (up to 10%).
Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
- Fuel Your Life program to support your physical, financial, social, and emotional well-being.
- Paid holidays and generous time away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
- Eight Employee Resource Groups to foster a collaborative culture and expand your network.
- Unparalleled professional growth with training, development, and internal mobility opportunities.
- Medical, dental, vision, life, and disability insurance options available from day one.
- Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental and military leave.
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
