Production/Application Support Engineer

Eleventh Hire Pvt Ltd

$80K — $110K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of software development experience in programming languages
  • Strong understanding of data structures
  • Proven experience in Production/Application Support
  • Expertise in Unix/Shell Scripting, Perl, or Python
  • Excellent analytical and problem-solving skills
  • Strong communication abilities for technical discussions
  • Bachelor's or Master's degree in a relevant field

Responsibilities

  • Analyze, debug, and resolve application issues with the team
  • Identify defects and determine root causes through log analysis
  • Communicate effectively with users and stakeholders
  • Engage with app developers to improve application stability and performance
  • Automate recurring alerts in collaboration with the AppBank Engineering team
  • Develop self-service tools to replace manual processes
  • Optimize existing application setups and processing methods

Benefits

  • Permanent full-time position
  • Opportunity to work in Salt Lake City, UT
  • Engage in impactful work improving application stability
  • Chance to collaborate with skilled teams and stakeholders
  • Ability to challenge and innovate application processes
Full Job Description
Requirement Details:-

Production Support / Application Support Exp in Unix /Shell Scripting

Salt Lake City, UT

Role: Fulltime/Permanent

Production Support Exp in Unix, Shell, Scripting

Role: Production/Application Support

Position: Fulltime/Permanent

Location: Salt Lake City, UTAH

Job Description:

Work actively with team members to analyze, debug and resolve the application issues

Identify defects/discrepancies to identify the root cause by debug or analyzing logs

Responsible for effective communication, escalation and engagement with users, application owners and senior stake holders across all areas

Drive effort of application stability and performance with App Dev owners by observing patterns, reduce recurring alerts and issues for permanent fix or automation

Identify recurring alerts and work with AppBank Engineering team to automate them

Identify manual process to automate or build self-service using AppBank Engineering tools

Challenge existing application setup, processing and suggest different ways to optimize

Build/improve run books for Generalists to minimize operational errors

SKILLS AND EXPERIENCE WE ARE LOOKING FOR

Basic Qualifications

5+ years of software development experience in one or more programming languages

Strong data structure knowledge

Candidate Should have Good Work Exp in Production/Application Support.

Strong work Exp in Unix/Shell Scripting OR Perl / Python.

Excellent analytical and programmatic problem solving skills with proven ability to observe patterns, analyze root cause and resolve issues

Good communication skills with ability to articulate the technical and functional aspects of the problem to help drive solution with App Dev teams and senior stakeholders

Qualifications

Bachelors/Masters

Additional Information

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