About the Role

We are seeking an experienced Account Manager to join our team. While this position is not responsible for daily production management or shoot execution, it plays a critical role in maintaining account health by partnering closely with Production, Post-Production, Studio Operations, and client stakeholders to resolve challenges, improve processes, and support long-term business objectives.

 As the primary day-to-day liaison between the client and our production delivery organization, this role combines strong account management expertise with a working knowledge of photography production operations to ensure seamless execution, trusted client relationships, and sustained delivery excellence under a retainer-based engagement.

While this position is not responsible for daily shoot execution, it plays a critical role in maintaining account health by partnering closely with Production, Post-Production, Studio Operations, and client stakeholders to resolve challenges, improve processes, and support long-term business objectives.

This is role requires regular on-site presence at our New York (Brooklyn) production studios for client meetings, business reviews, and key initiatives.

Key Responsibilities

Client Relationship Management

• Serve as the primary point of contact for client stakeholders on production-related initiatives.

• Build and maintain trusted relationships with client teams through proactive communication and partnership.

• Ensure client needs, priorities, and expectations are understood and effectively communicated to internal teams.

• Manage escalations and resolve issues in a timely and professional manner.

Account and Delivery Oversight

• Oversee the day-to-day management of production workflows and account operations.

• Coordinate closely with Production, Post-Production, Studio Management, Merchandising, Facilities, and Leadership to ensure successful delivery of work in alignment with client expectations and contractual commitments.

• Monitor project status, resource needs, timelines, risks, and dependencies across multiple workstreams.

• Ensure work is delivered in alignment with agreed service levels and retainer commitments.

Reporting and Business Reviews

• Develop and present Quarterly Business Reviews (QBRs), KPI reporting, business insights, and executive-ready presentations.

• Track budgets, forecasts, and financial performance across multiple workstreams while ensuring accurate reporting.

• Coordinate project timelines and support planning for large initiatives and special photography projects.

Operational Leadership

• Drive process consistency and operational excellence across the account.

• Identify opportunities to improve workflows, communication, and delivery efficiency.

• Maintain visibility into ongoing workstreams and communicate progress, risks, and recommendations to stakeholders.

• Support capacity planning and resource coordination in partnership with studio and account leadership.

Strategic Support

• Contribute to account growth and long-term client success by identifying opportunities to strengthen engagement and service delivery.

• Support leadership in maintaining account health, delivery stability, and client satisfaction.

• Communicate client priorities internally while balancing business objectives and studio capabilities.

Required

• 5+ years of experience in Account Management, Client Services, Program Management, or Business Operations within a creative agency, production studio, ecommerce retailer, or marketing organization.

• Experience supporting high-volume ecommerce content production or creative operations.

• Demonstrated ability to manage complex stakeholder relationships and cross-functional delivery teams.

• Strong executive communication, presentation, and relationship management skills.

• Experience preparing business reporting, KPIs, financial tracking, and client presentations.

• Proven ability to influence cross-functional teams without direct authority.

• Excellent organizational skills with the ability to manage multiple priorities in a dynamic environment.

Preferred

• Experience supporting luxury Fashion, Beauty, Accessories, or Retail brands, or large enterprise retainer-based client engagements.

• Familiarity with ecommerce photography, on-figure and still-life production, post-production workflows, and digital asset creation.

• Experience presenting Quarterly Business Reviews and performance insights to senior client stakeholders.

• Advanced Microsoft Excel and PowerPoint skills, with experience using project management and reporting tools.

• Bachelor's degree in Business, Marketing, Communications, or a related field.

This is an opportunity to partner with some of the industry's most recognized luxury and fashion brands while helping shape the operational success of a world-class creative production studio. You'll collaborate with talented production, creative, and business teams to deliver exceptional client experiences, drive continuous improvement, and contribute to the evolution of high-volume ecommerce content production.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 09/05/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

Role LocationAnnual Salary Range

California$70,350 to $154,800

Cleveland$59,100 to $123,800

Colorado$63,800 to $133,700

District of Columbia$68,000 to $142,400

Illinois$59,100 to $133,700

Maine$54,400 to $113,900

Maryland$63,800 to $133,700

Massachusetts$63,800 to $142,400

Minnesota$63,800 to $133,700

New York$66,300 to $154,800

New Jersey$68,000 to $154,800

Virginia$59,100 to $142,400

Washington$80,200 to $142,400